ATA Level 2 Customer Service Apprenticeship TRAINING AND APPRENTICESHIPS IN CONSTRUCTION LIMITED
We have a great opportunity for someone to start a career in Ecommerce and Online sales, working in a busy office selling specialist gardening machinery
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 30 Jul 2022
Apprenticeship summary
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Weekly wage
£180.38
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Mon – Friday
Total hours per week: 37.50
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Expected duration
12 months
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Possible start date
01 Aug 2022
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Date posted
22 Jun 2021
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001728064
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Positions
1 available
We have a great opportunity for someone to start a career in Ecommerce and Online sales, working in a busy office selling specialist gardening machinery, the successful candidate will be involved in taking responsibility for basic office duties, telephone and computer work.
The role will include:
- Sales via the businesses websites
- Dealing with Customer Queries about items for sale and items purchased
- Delivering a high level of sale’s services
- Influencing customer’s purchasing via marketing
- Providing accurate information on products
- Telephone and online sales
- Online promotions
- Positive Customer interaction and helping to build customer list and brand reputation
- Matching Customer needs to product’s available through clear knowledge of products
- Maintaining good Stock control
- Support team members to ensure high quality of service
Requirements and prospects
Desired skills
- A good level of computer skills
- Confident telephone manner
- Confident in use of numbers
- An interest in marketing or sales
Personal qualities
- Confident and polite
- Strong communication skills
- Able to work well as part of a team
- Not afraid to ask for help
- Likes engaging with people
Desired qualifications
- Maths & English GCSE Minimum Grade D and above or equivalent
Future prospects
A full time role may be offered on completion of the apprenticeship
Things to consider
As this is a rural location, applicants must be able to get to the site by car bus or train.
About the employer
Apprenticeships New Anglia is a shared apprenticeship scheme employing apprentices and placing them with host companies so that they can get the necessary experience to pass their apprenticeship.
An apprenticeship will give you the knowledge, skills and experience you need to apply for a job in the area you have trained in.
We will give you the support to progress into employment, education, or further training towards the end of your apprenticeship.
Employer
TRAINING AND APPRENTICESHIPS IN CONSTRUCTION LIMITED

About disability confident
https://www.apprenticeshipsnewanglia.co.uk/
Address
Norwich Road
Acle
Norwich
NR13 3BY
Training
Training provider
TrAC
Applications for this apprenticeship are being processed by TRAC
Contact
Si Maunders 07379 459209 si@tracweb.co.uk
Training will be delivered by SWARM.
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 30 Jul 2022