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ATA Level 2 Customer Service Apprenticeship TRAINING AND APPRENTICESHIPS IN CONSTRUCTION LIMITED

We have a great opportunity for someone to start a career in Ecommerce and Online sales, working in a busy office selling specialist gardening machinery

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2021

Apprenticeship summary

  • Weekly wage

    £161.25

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Mon – Friday

    Total hours per week: 37.50

  • Expected duration

    12 months

  • Possible start date

    01 Oct 2021

  • Date posted

    22 Jun 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001728064

  • Positions

    1 available

We have a great opportunity for someone to start a career in Ecommerce and Online sales, working in a busy office selling specialist gardening machinery, the successful candidate will be involved in taking responsibility for basic office duties, telephone and computer work.

The role will include:

  • Sales via the businesses websites
  • Dealing with Customer Queries about items for sale and items purchased
  • Delivering a high level of sale’s services
  • Influencing customer’s purchasing via marketing 
  • Providing accurate information on products
  • Telephone and online sales
  • Online promotions
  • Positive Customer interaction and helping to build customer list and brand reputation
  • Matching Customer needs to product’s available through clear knowledge of products
  • Maintaining good Stock control
  • Support team members to ensure high quality of service
     

Requirements and prospects

Desired skills

  • A good level of computer skills
  • Confident telephone manner
  • Confident in use of numbers
  • An interest in marketing or sales
     

Personal qualities

  • Confident and polite
  • Strong communication skills
  • Able to work well as part of a team 
  • Not afraid to ask for help
  • Likes engaging with people 

Desired qualifications

  • Maths & English GCSE Minimum Grade D and above or equivalent

Future prospects

A full time role may be offered on completion of the apprenticeship

Things to consider

As this is a rural location, applicants must be able to get to the site by car bus or train. 

About the employer

Apprenticeships New Anglia is a shared apprenticeship scheme employing apprentices and placing them with host companies so that they can get the necessary experience to pass their apprenticeship.

An apprenticeship will give you the knowledge, skills and experience you need to apply for a job in the area you have trained in.

We will give you the support to progress into employment, education, or further training towards the end of your apprenticeship.

Employer

TRAINING AND APPRENTICESHIPS IN CONSTRUCTION LIMITED

Address

Norwich Road

Acle

Norwich

NR13 3BY

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Training

Training provider

TrAC

Applications for this apprenticeship are being processed by TRAC

Contact

Si Maunders 07379 459209 si@tracweb.co.uk

Training will be delivered by SWARM.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2021