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IT Sales Support Executive Apprentice Nustream

Process orders, check data; contact clients; liaise with Logistics team; maintain and update sales and customer records; develop monthly sales reports; communicate feedback from customers; ensure sales targets are met, report any deviations, stay up-to-date with products and features. Support the Sales Team with general administrative duties.

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Closing date: 16 Oct 2021

Apprenticeship summary

  • Annual wage

    £10,500.00

  • Working week

    Monday - Friday 09.00 - 17.30

    Total hours per week: 40.00

  • Expected duration

    65 months

  • Possible start date

    18 Oct 2021

  • Date posted

    22 Jun 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001727680

  • Positions

    1 available

Duties will include:

  • Process orders via email or phone
  • Check data accuracy in orders and invoices
  • Contact clients to obtain missing information or answer queries
  • Liaise with the Logistics department to ensure timely deliveries
  • Maintain and update sales and customer records
  • Develop monthly sales reports
  • Communicate important feedback from customers
  • Ensure sales targets are met and report any deviations
  • Stay up-to-date with new products and features
  • Supporting the Sales Team
  • Taking and processing orders from customers
  • Completing documents
  • Completing general administrative duties on behalf of the sales team

Requirements and prospects

Desired skills

  • Good IT skills
  • Excellent communicator

Personal qualities

  • Enthusiastic and eager to learn
  • Good time keeping
  • Well-presented
  • Good team player

Desired qualifications

Ideally C/4, equivalent and above GCSE grades - especially English and maths.

Future prospects

The Company is keen to progress the right candidate.


About the employer

Hello, we’re Nustream ...and we’re here to make printing simple so you can focus on what you do best. Our talented team at nustream are dedicated to making your document solutions experience an enjoyable one. With access to the most innovative global leaders of the document technology and services in the world – Xerox and HP, we’re able to pick the best of the bunch, tailor and provide first-class technology to suit your needs. nustream recognise that too often print is fragmented with one part of the business looking after desktop devices and the other larger multifunctional machines or photocopiers. By applying a combined and common sense approach to printing, processes and with local support, nustream can deliver. nustream have over 12 years worth of experience with businesses of all shapes and sizes in different industries from office solutions in education settings to production digital print and finishing products in graphic arts industries. We can help. Our priorities fit around you.

Employer

Nustream

Address

Unit 21

Kingfisher Court

Newbury

RG14 5SJ

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Training

Training provider

WEST BERKSHIRE TRAINING CONSORTIUM

Applications for this apprenticeship are being processed by West Berkshire Training Consortium

Contact

Rachel Eaves 01635 35975 rachel@wbtc-uk.com

Customer service practitioner level 2 standard 

On the job training will be provided together with a learning and development plan and support by our manufacturer, Xerox.

WBTC will offer day release for skills and behaviours, and functional skills if required.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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