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Apprentice Retail Pharmacy Assistant-Layls Pharmacy- Portsmouth B Laly

To work as part of a pharmacy team under the supervision of the registered pharmacist, to ensure an accurate, timely, high quality dispensary / counter service is provided to our customers in a caring, friendly and professional manner.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Oct 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    5 days from 7 - Monday to Sunday. Earliest start 8.30am latest 7pm.

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    28 Nov 2021

  • Date posted

    17 Jun 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

You will complete the following:

Retail Level 2 Apprenticeship + 2 GPhC Accredited Courses delivered by the National Pharmacy Association (NPA) Medicines Counter Assistant and Accredited Dispensing Assistant Course.

NPA Courses will commence around 8 weeks after you have been enrolled on the Retail Level 2 Apprenticeship. NPA Courses must be completed within the first 12 months of employment at the Pharmacy.

Your Retailer Level 2 Apprenticeship will be delivered by Qube Learning who are a National Training Provider. As a student within Qube Learning you will have a dedicated Skills Tutor who will visit you every 4 - 6 weeks and deliver a bespoke teaching and learning session.

Your Apprenticeship Training Programme + NPA Courses should be completed in around 15 months. Functional Skills (Maths and English) may form part of your programme.
Vacancy description

Main Responsibilities:


  • Read, ensure understanding and comply with Standard Operating Procedures (SOPs).
  • Dispense medication in a timely manner, as stated on prescriptions, maintaining accurate dispensing records and ensuring that the medication is accurately labelled to ensure medicines are correctly and safely supplied.
  • Dispense Monitored Dosage Systems (MDS) / blister packs and complete the associated documentation as per the associated SOPs where required.
  • Ensure the highest standards of professional service and care to our patients by offering informed advice on appropriate treatment of minor ailments and products and referring to the pharmacist when necessary.
  • Fulfil your role as a pharmacy apprentice in all NHS or private pharmacy services provided by your pharmacy.
  • Complete all NHS and other pharmacy service paperwork accurately and on time.
  • Ensure that locum pharmacists are briefed in company SOPs.
  • Undertake the training required by the company to fulfil your role effectively, and ensure a high degree of professionalism.
  • Keep up to date with current pharmacy practice, new drugs and their uses.
  • Respect and maintain confidentiality of information concerning customers, colleagues, company policies and statistics in accordance with the Data Protection Act (to be replaced with the General Data Protection Regulation (GDPR) from 25th May 2018).
  • Complete audits as requested by the company in a timely manner.

Customer service

  • Ensure that customers receive excellent service.
  • Use the till system to serve customers and be able to complete sales transactions.
  • Deal with customer complaints and dispensing errors promptly and efficiently in accordance with company policy.
  • Develop and maintain good relationships with local surgeries, nursing homes, other healthcare professionals and local bodies.


  • Ensure that the pharmacy always projects a professional image.
  • Ensure that all areas within the pharmacy are clean, tidy and well organised with special attention to risk management guidelines.
  • Ensure the floor is kept clean and free from hazards, e.g. boxes/totes.
  • Follow all company Health & Safety procedures and policies and complete any associated training.

Stock Control

  • Ensure high standards of pharmacy stock management, reduce stock holding and ensure maximum profitability.
  • Ensure all orders are checked off accurately, and stock stored with care.
  • Ensure the date checking procedure is maintained and recorded.

The above list is not exhaustive. You may be required to perform other duties, those deemed reasonable by your Manager.

Requirements and prospects

Desired skills

  • Communication skills
  • Leadership skills
  • Teamwork skills
  • Interpersonal skills
  • Learning/adaptability skills
  • Self-management skills
  • Organisational skills
  • Computer skills
  • Problem-solving skills
  • Open-mindedness
  • Strong work ethic

Personal qualities

  • Resilient
  • Driven
  • Patient
  • Committed
  • Passionate

Desired qualifications

  • Maths & English GCSE grades C/4 or above or equivalent qualificatons

Future prospects

Opportunity for permanent employment within the pharmacy. Opportunity for CPD including Accuracy Checking Dispensers or Level 3 Pharmacy Technician Apprenticeship.

About the employer

Lalys Pharmacy has a long, well-established history in Hampshire, dating over 30 years. The branches offer a wide variety of healthcare services for the local community, including blood-pressure monitoring, cholesterol checks, smoking cessation and many more. The new online capabilities of Lalys Pharmacy have led the pharmacy to expand its horizons, across the whole of the United Kingdom. We can deliver medications, healthcare products and medical advice according to the patient’s requirements and needs. Lalys Pharmacy offers a variety of key services including pharmacy and over-the-counter medicines, vitamins and health supplements, family planning and sexual well-being products. All services are supervised by fully qualified pharmacists who are available to discuss symptoms and issues about medical problems in a confidential environment through email or telephone and oversee all medicinal purchases. Lalys Pharmacy fully adheres to the standards set by the Royal Pharmaceutical Society of Great Britain and the services are overseen by fully qualified pharmacists. The Pharmacy is a member of the National Pharmacy Association (NPA).


B Laly


3 5

Kingston Road



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Training provider

Qube Learning

Applications for this apprenticeship are being processed by Qube Qualifications And Development Limited


JustApply Admin

Retail Level 2 Apprenticeship + 2 GPhC Accredited Courses delivered by the National Pharmacy Association (NPA) Medicines Counter Assistant and Accredited Dispensing Assistant Course.

Apprenticeship standard


Level 2 (GCSE)

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Oct 2021