Apprentice Retail Supervisor - Blacks - Horsham Blacks Horsham
Blacks is a long-established retailer of specialist outdoor apparel, footwear and equipment. Trading online and from 57 stores, Blacks primarily stock more technical products from premium brands such as Berghaus and The North Face helping Outdoor participants, from weekend family users to more avid explorers, reach their goals, no matter how high.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 15 Jul 2022
Apprenticeship summary
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Weekly wage
£276.30
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Working week
30 hours per week - Shifts to be confirmed.
Total hours per week: 30.00
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Expected duration
15 months
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Possible start date
25 Aug 2022
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Date posted
16 Jun 2021
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC001725455
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Positions
1 available
Blacks are working closely with Qube Learning to source and recruit the perfect apprentice to fit in to an already successful and established team.
Qube Learning are a national Training Provider who will support you throughout the duration of your apprenticeship, lasting a total of 15 months. As a Supervisor you will undertake a Retail Team Leader Level 3 qualification. You will be responsible for opening or closing the store therefore, we are looking for applicants with experience of following store security procedures.
You will be assigned a designated skills tutor, who will support you every step of the way throughout your apprenticeship. This is an excellent opportunity to join a well-established company and progress your career.
Role Overview:
Being part of the stores management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management.
Customer Service:
- Provide customers with excellent levels of Customer service
- Deal with customer complaints and enquires, providing the best possible outcome
- Ensure the personal appearance of sales staff is in line with company guidelines
- Have an understanding of the Customer Service measuring programme
Sales:
- Ensure that targets are achieved and, where possible, exceeded
- Monitor staff service levels in order to maximise store sales
- Utilise in store devices, making sure that the customer is offered the whole product range
- Use reports to assist you in product placement of key selling lines
Visual Merchandising:
- Attract, engage and motivate customers into making purchases in store by using the latest visual techniques
- Provide assistance with the maintenance of standards on the sales floor
- Keep stock clean and presentable at all times
- Retail Management experience would be advantageous
- Excellent Time Management skills
- Strong verbal and written communication skills
- IT skills- Microsoft Outlook, Word and Excel
Training & Development:
- Encourage personal progression throughout your store
- Provide assistance with the induction and training of new starters
- Assist with the development of existing staff, ensuring that personnel complete the relevant E-Assessments
Requirements and prospects
Desired skills
- Retail supervisor experience would be advantageous
- Excellent Time Management skills
- Strong verbal and written communication skills
- IT skills- Microsoft Outlook, Word and Excel
Personal qualities
- Adaptable individual who can think outside the box
- Show resiliency and have the tenacity to bounce back
- Show a willingness to learn and go the extra mile
Desired qualifications
- GCSE, or equivalent, in maths and English Level C/4 and above preferable
Future prospects
- Potential opportunities to continue a career with Blacks
About the employer
Employer
Blacks Horsham
https://www.jdplc.com/our-group
Address
A
3
Black Horse Way
Horsham
RH12 1NN
Training
Training provider
Qube Learning
Applications for this apprenticeship are being processed by Qube Qualifications And Development Limited
Contact
Sophie Gear
- Retail team leader level 3 qualification including Functional Skills in maths and English if required
Apprenticeship standard
Retail team leader
Level 3 (A level)
Employer's Application Instructions
Please click on the link below to apply.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 15 Jul 2022