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Apprentice Hospitality Team Member Food and Drink Server Santo's Higham Farm Hotel & Restaurant

Santos Higham Farm Hotel for are looking for enthusiastic, reliable applicants to join their team as a Front of House Hospitality Team Member. You work with a close-knit team, working to serve up great food and drinks in a friendly atmosphere. The successful candidate will be working towards gaining a Hospitality Team Member Level 2. Apply Today!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: today

Apprenticeship summary

  • Weekly wage

    £129.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    5 days out of 7, days and shifts to be confirmed.

    Total hours per week: 30.00

  • Expected duration

    16 months

  • Possible start date

    27 Sep 2021

  • Date posted

    01 Jun 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001717863

  • Positions

    2 available

Santos Higham Farm Hotel for are looking for enthusiastic, reliable, and confident applicants to join their team as a Front of House Hospitality Team Members.

You will join a close-knit team, working as a team to serve up great food and drinks in a fun, friendly atmosphere. The successful candidates will be working towards gaining a Hospitality Team Member Level 2 Standard.

There will be an opportunity to have insight into events, weddings, and private dining functions which are held at Santos Higham Farm Hotel

You will be working under supervision and day to day tasks will include the following:

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies)
  • Prepare tables 
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorisation
  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks 
  • Carry dirty plates, glasses, and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests

As an Apprentice you will be included on a Hospitality Team Member Apprenticeship. Your qualification will be delivered by Babcock Training who will support your learning and development throughout your Apprenticeship. This will involve a Regional Trainer giving one to one training on a 4-6 weekly basis and guide you through your Apprenticeship.


Requirements and prospects

Desired skills

  • Experience of taking orders is an advantage but not essential
  • Good communication skills

Personal qualities

  • Hard working
  • Able to provide excellent customer service
  • Proactive approach to work and able to work on their own initiative as well as in a team
    Confident in dealing with members of the public
  • Outgoing personality
  • Plenty of common sense
  • Reliable
  • Punctual

Desired qualifications

None required.

Future prospects

This vacancy could be a permanent job for the right candidate on completion of the apprenticeship.

Things to consider

You must ensure you have suitable travel arrangements in place to get to the place of work in a timely manner. Due to working unsociable hours, you need to be able to ensure you can get home at the end of your shift.

This vacancy may close before the closing date if a suitable candidate is found. All published dates can therefore be flexible and will be dependent on suitable candidates coming forward and registering appropriate interest.

Whilst on an apprenticeship an apprentice is entitled to an NUS card https://www.apprenticeextra.co.uk


About the employer

Santo’s Higham Farm is a premium 15th century farmhouse hotel set in the Derbyshire countryside.

The hotel is an award-winning hotel is renowned for its high quality of service, elegant rooms, and exceptional cuisine.

The restaurant holds 1* Rosette and Head Chef Ray Moody selects only the finest locally sourced ingredients and prepares everything in-house to produce exquisite A La Carte food.

Employer

Santo's Higham Farm Hotel & Restaurant

Address

Main Road

Alfreton

DE55 6EH

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Training

Training provider

BABCOCK TRAINING LIMITED

Applications for this apprenticeship are being processed by Babcock Training Limited

Contact

Debbie Pennington 01704 502 243 debbie.pennington@babcockinternational.com

Level 2 Hospitality Team Member apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)


Employer's Application Instructions

To continue please click apply. At this point you will enter the Babcock Training website where you can review the Job Vacancy in more detail and apply. Please complete the application form. Your details will be sent to the Employer. Any problems applying or enquiries please call Debbie on 01704 502 243.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: today