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Apprentice Customer Service Administrator - LS1009 Business Marketing Solutions Limited

We are looking to recruit an Apprentice Customer Service Administrator to join our small award-winning marketing agency at Kelham Island in Sheffield. You will work towards a Level 2 Customer Service Practitioner apprenticeship standard.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 18 Oct 2021

Apprenticeship summary

  • Weekly wage

    £161.25

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 09:00 - 17:00, with a 30-minute break for lunch.

    Total hours per week: 37.50

  • Expected duration

    12 months

  • Possible start date

    01 Nov 2021

  • Date posted

    27 May 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC091165260

  • Positions

    1 available

Eligibility Criteria:

Do you already hold the same qualification at this level or above? If yes, please call the office on 0114 2635720 to discuss before continuing with the application

Are you currently working in the same industry sector/ job role as this apprenticeship? If yes, please call the office on 0114 2635720 to discuss before continuing with the application 

Do you hold GCSEs at grades D/3 or above (or equivalent) in maths and English? If no, please call the office on 0114 2635720 to discuss before continuing with the application

Can you commit to a full-time apprenticeship for the next 12-18 months? If no, please call the office on 0114 2635720 to discuss before continuing with the application

Apprenticeship Funding for eligibility please speak to us directly.

Duties will include:

  • Reception duties
  • Greeting clients
  • Exceptional customer service together with other administration duties

The Source is an equal opportunities employer and positively encourages applications from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


Requirements and prospects

Desired skills

  • Basic computer skills - Knowledge of Word, Excel & Outlook
  • Good level of written and verbal communication skills
  • Excellent timekeeping skills

Personal qualities

  • Presentable and professional
  • Willing to answer the telephone
  • Willing to follow instructions and learn with a positive attitude
  • Be comfortable working under your own initiative
  • Friendly & enthusiastic
  • Sociable

Desired qualifications

GCSEs at grades D/3 or above (or equivalent) in maths and English.

Future prospects

Possible progression to higher level or permanent recruitment for the right candidate.


About the employer

We specialise in consultancy and the management of marketing campaigns requiring business data. We offer a comprehensive marketing resource about B2B direct mail, email, and telemarketing campaigns.  Our BDP team will design, implement, and manage your campaign around your strategic goals.

Our strategic approach is guaranteed to give you outstanding results.  We work with major national and international corporate brands to make sure their marketing strategy works harder for them – by providing highly effective and top- quality market intelligence and a talented team of business data experts for campaign management.

Employer

Business Marketing Solutions Limited

Address

Sheffield Design Studio, 40 Ball Street

Sheffield

S3 8DB

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Training

Training provider

MEADOWHALL TRAINING LIMITED

Applications for this apprenticeship are being processed by The Source Academy

Contact

Kerry Cook

The successful candidate will study a Level 2 Customer Service Practitioner standard. This will be aided by an assessor who will carry out all assessments as work-based learning within the workplace.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

Please apply via the following link.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 18 Oct 2021