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Apprentice booking resourcers Impact Care Services Ltd

The ideal candidate will maintain and build strong relationships with key clients, delivering on all their bookings and placement needs. Strive to increase the fill ratio of vacancies for their key accounts by ensuring that the highest quality of candidates is submitted and placed.

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Closing date: 03 Oct 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9am to 5.30pm

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    04 Oct 2021

  • Date posted

    19 May 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

Duties will include

  • Maintaining the relationship with hospitals and trusts that we have already developed
  • Resourcing- via the database, networking and referrals, headhunting and social media
  • Ensuring full compliance of candidates and general administration
  • Consistent achievement of targets
  • Take telephone enquiries and act upon them when appropriate in a timely manner including, e-mail, online, fax and letter enquires related to the placement of agency workers
  • Place allocated Agency Workers list with Trusts daily and in a timely manner
  • Record all placed shifts on the bookings spread sheet
  • Contact all agency workers by telephone or text or email and check on their availability status daily
  • Ensure that all shifts for ALL Trusts are fully resourced and confirmed back with the trusts and agency nurse in accordance with booking procedures
  • Ensure and that no errors regarding the bookings are made
  • Contact specified Trusts and check on available shifts for the day or week. Also check all emailed shifts from the trusts including Trust websites etc. and make the necessary placements with agency workers available to fill those shifts
  • All placements shall be in accordance with the Trusts bookings protocols
  • Liaise with the compliance team to ensure that all agency workers available to work are compliant and eligible to work
  • Agency workers who are non-compliant must not be booked under any circumstances. All compliant agency workers must be authorized by the Compliance Team

Requirements and prospects

Desired skills

  • Strong IT skills
  • Excellent communication skills

Personal qualities

  • Able to self-manage daily tasks with a number of constantly changing priorities
  • Ability to multitask in a high volume and fast-paced environment
  • Positive and professional demeanour
  • A genuine interest in Medical Recruitment/Admin
  • Independent, able to work effectively without or with close supervision
  • High attention to detail


Desired qualifications

GCSE or equivalent maths and English A-C or 4-9 desirable.

Future prospects

If you do well during the apprenticeship we will look to progress.

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
The Apprenticeship National Minimum Wage guide is updated every April (ANMW):

About the employer

Impact Care Services

is proud to be defined by where we have been, who we have served, and how we have earned our reputation for uncompromising service. Our recruiting techniques and 24/7 support provide Impact with a distinct advantage in the health & social care industry. Re-branded in 2012, our continued success is based on having a singular sense of purpose-to provide outstanding care and service to all of our clients and workers. These include care and nursing homes, local authorities, private hospitals, GP Surgeries & service users in their own homes.

Impact Care Services has a solid history of providing superior service in staffing and job placement in the healthcare industry. Our company has grown from a small team to a wide network of branch locations using collaborations, accreditations and partnerships with satisfied clients in Greater London, Luton & Leicester.


Impact Care Services Ltd


Unit 2A

420 Eastern Avenue



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Training provider


Applications for this apprenticeship are being processed by Specialist Trade Courses


Baffour Awuah 03455652656

Working towards completing the recruitment resourcer L2 standard and end point assessment our delivery plan will include:

  • Workplace Visit: Assessment - Your Assessor will visit you in the workplace to conduct observations of you carrying out your normal day to day tasks. This task will have been agreed with you previously and will relate to the required assessment criteria of your qualification. This can take up to 3 hours, dependent on the evidence being produced during the observation
  • Workplace Visit: Review - This is a vital part of your apprenticeship and gives everyone involved an opportunity to take an in depth look at your current progress. It is also a chance for you to discuss any issues or concerns, as well as an opportunity to plan future work tasks to meet with the requirements of your qualification. It is imperative all parties are involved in this process to ensure you have the best support for success. Your review will typically take 1 hour to complete
  • Remote Assessment - This will consist of either a remote assessment of your portfolio where you can expect feedback on your work and planning for progression, or a recorded discussion to gather more evidence for your portfolio – as it is remote, this type of assessment is carried out via telephone. Remote assessments are an efficient way of gathering evidence while minimising the impact of time away from your day to day work. They will be planned with your assessor and will take approximately 45 minutes
  • Classroom Sessions - These sessions will be delivered by your Assessor in the classroom and will cover specialist knowledge or theory as required within your qualification. These sessions are not to be missed as they form the basis of the knowledge required to successfully complete your apprenticeship. These sessions will take place from 9am to 4pm
  • Functional Skills - if you are required to attain functional skills as part of your framework your Assessor may deliver some elements during workplace visits. Exam preparation and testing will be carried out during classroom sessions at your centre. These classroom sessions will be planned with your assessor and will take 4 hours with exam time factored in
  • Internal Quality Assurance - During your apprenticeship your portfolio will be checked by our dedicated Internal Quality Assurers (IQAs). They will be looking at the evidence gathered and ensuring that your Assessor is making fair and accurate assessments of your work. This internal quality assurance is carried out across all qualifications to ensure consistent, honest and fair assessments for all our apprentices

Apprenticeship standard

Recruitment resourcer

Level 2 (GCSE)

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