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Customer Service Apprenticeship JMB PROPERTY MANAGEMENT LIMITED

We are looking for an apprentice to join our team. We manage agents for Residential Block Apartments. Dealing with Leaseholders, Freeholders, contractors and solicitors.

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Closing date: 06 Mar 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9.00am - 4.00pm

    Total hours per week: 30.00

  • Expected duration

    15 months

  • Possible start date

    14 Mar 2022

  • Date posted

    12 May 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

We are looking for a responsible Apprentice Administrator to perform a variety of administrative and clerical tasks.

Duties to include providing a customer service to our clients and contractors.

Supporting our managers and employees, assisting in daily office needs, and managing our companies general administrative activities.

Duties include:

  • Respond to leaseholders phone calls, emails and direct contact reporting maintenance / repair issues and forward to the Property Manager
  • Scanning documents and filing
  • Mail merging 
  • Franking post
  • Arranging maintenance work and raising purchase orders
  • Maintaining lease holders database
  • Raising insurance claims
  • Prepare and update property management reports
  • Any ad hoc duties

Requirements and prospects

Desired skills

  • Excellent telephone manner
  • Proficiency in Microsoft Office
  • Organisational skills
  • Time management
  • Attention to detail

Personal qualities

  • Friendly, smart dress
  • Ability to adapt
  • Team player
  • Someone who is honest and conscientious and will be loyal to the company

Desired qualifications

  • English and Maths GCSE grade 3 or above.or equivalent qualifications

Future prospects

Working towards Assistant Property Manager or Property Manager, depending on company finances at the time. 

Things to consider


About the employer

JMB is a Northern based residential block management company, providing exceptional services nationwide. Working for Resident Management Companies, Freeholders, Developers and Leaseholders we aim to deliver the very best block management client service and experience.




Suite 117

Imperial House

Hornby Street



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Training provider


Applications for this apprenticeship are being processed by Total People Ltd

Training on Sage accounts 50 and training in all aspects of Property Management. Customer service Level 2 Apprentice Standard.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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