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Apprentice Property Lettings Manager COMFORT PROPERTIES LIMITED

The main purpose of this role is to ensure that our tenancies are managed quickly and efficiently. Which include dealing with maintenance issues, deposits, end of tenancy reports as well as ensuring that all legislative requirements are met which includes ordering safety certificates and liaising with our contractor database.

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Closing date: 24 Oct 2021

Apprenticeship summary

  • Weekly wage

    £175.00

  • Working week

    5 days a week / 40 hours per week (1-hour unpaid lunch each day) Mon - Fri 10am- 5pm / Saturday 10am - 1pm The role does require Saturday working on a rota basis with half day off in the week

    Total hours per week: 40.00

  • Expected duration

    18 months

  • Possible start date

    27 Oct 2021

  • Date posted

    16 Apr 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001700764

  • Positions

    2 available

The main purpose of this role is to ensure that our tenancies are managed quickly and efficiently. Which include dealing with maintenance issues, deposits, end of tenancy reports as well as ensuring that all legislative requirements are met which includes ordering safety certificates and liaising with our contractor database.

Based mainly in our Branch in Syston, you’ll be joining a small, and supportive team, working in a friendly environment. You will be happy to attend external appointments where required, a drivers licence being essential with access to your own car.

You must be a 'peoples' person, able to communicate professionally and be committed to providing the highest level of Customer Service day in day out. Your organisational skills will be key to prioritise your own workload as well as being an active team player to achieve a collective goal. IT skills and proficiency in Microsoft Office a must! Any experience in Sales desirable but full training will be given – we ideally want someone who is going to stay and develop with In the business.

Day to Day Duties will include:

  • Front of house dealing with clients coming into the office
  • Dealing with email and telephone enquiries
  • Booking viewings and valuations
  • Handling applications and referencing
  • Preparing move in files and including tenancy paperwork
  • Contract signing & renewals
  • Deal with maintenance issues
  • Point of contact for landlords and clients
  • Producing letters and general correspondence for customers and clients
  • To follow administration processes
  • General administration

Requirements and prospects

Desired skills

  • Must be very organised and able to manage their own time effectively
  • Is accurate and demonstrates good attention to detail
  • Must have good customer service skills
  • Must have good communication skills both verbal and written
  • Strong IT skills
  • Well presented
  • Full driving licence and car
  • Is able to work under pressure in a positive way during busy periods in this fast paced environment

Personal qualities

  • Punctual
  • Outgoing
  • Enthusiastic
  • Friendly
  • Hardworking
  • Eager to learn

Desired qualifications

GCSE in maths and English grade A*-C or 9-4 or equivalent qualifications.

Future prospects

For the right candidate(s), upon successful completion of the Apprenticeship Qualification, there will be an opportunity to develop a long term career, and progress within the company.

Things to consider

The role does require Saturday working on a rota basis with half day off in the week.


About the employer

Comfort Properties is a small business which is based in the heart of Syston, Leicester.  We provide a high-quality service in property sales, lettings & management throughout Leicestershire and beyond. As our Business continues to grow year on year, we are looking for another dynamic person to join our close-knit team as an Apprentice Property Lettings Manager to assist with all elements of the business.

If you are looking to rent or let a property in Leicester, you will want the reassurance of using a professional, lettings agency. Here at Comfort Properties we deal with all aspects of residential and commercial lettings.

We pride ourselves on treating every customer like our only customer and managing every property in the same manner we look after our own home.

Employer

COMFORT PROPERTIES LIMITED

Address

1114

Melton Road

Leicester

LE7 2HA

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Training

Training provider

CT SKILLS LIMITED

Applications for this apprenticeship are being processed by CT Skills

Contact

Lesley Bell lesley.bell@ctskills.co.uk

Housing/Property Management Apprenticeship - NVQ Level 3.

Apprenticeship standard

Housing and property management

Level 3 (A level)


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