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Business Administrator Apprenticeship DIAMOND PEOPLE (NE) LIMITED

Due to an increase in business TTS are looking for an apprentice to join their team. The successful applicant will be working in a busy office environment as part of the Customer Service and Administration Team.

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Closing date: 19 Sep 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Thursday, 8.00am - 4.00pm and Friday, 8.00am - 3.30pm These times may vary and can be adjusted to fit travel arrangements if required.

    Total hours per week: 37.00

  • Expected duration

    18 months

  • Possible start date

    30 Sep 2021

  • Date posted

    07 Apr 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Duties will include:

  • To assist co-ordination of the training requirements of the company’s clients as instructed by the Project Co-ordinator with specific responsibilities to Vocational Courses
  • To assist with the booking and confirmation of course bookings and maintaining CRM records and data bases
  • To liaise with appropriate awarding bodies for the purpose of administrating the companies training operations
  • To liaise with vocational training staff ensuring they have the administrative support when conducting their training duties
  • To establish and maintain records, reports, examination papers or other documents associated with the companies training operations and to be responsible for their safe custody
  • To support the management and the administrative team by carrying out basic administrative office duties including dealing with customers by email, phone and in person

Requirements and prospects

Desired skills

  • Resilience
  • Excellent organisational and administration skills
  • Commitment to delivering a high level of customer service
  • Excellent telephone manner
  • High level of IT skills

Personal qualities

  • High level of motivation
  • Good social skills
  • Attention to detail
  • Ability to multi-task
  • Responsible
  • Punctual
  • Efficient
  • Be able to use own initiative
  • Professional Attitude

Desired qualifications

  • GCSE grade A*-C / 9-4 in English and maths or equivalent
  • You should also be familiar with Microsoft Office programs

Future prospects

  • Possibility of full time employment on succesful completion of apprenticeship

About the employer

Tyneside Training Services (TTS) is an established Transport and Logistics training company with a fantastic reputation for delivering outstanding service.

Mostly operating within the North of England, but also providing training to clients and customers on a national level. Our full offer provides of an extensive range of logistics courses covering various disciplines such as LGV Artic Ridged vehicle, 7.5 Ton, Coach/Bus, Minibus, Fleet Training, Car and trailer training, Fork lift, Plant and many more courses associated with transport and logistics.

We have recently merged with Diamond people an organisation that provides over 100 personal development and career enhancing training programmes. We firmly believe that people are the cornerstone of success, our innovative and flexible approach to people development enables us to deliver credible, cost effective ways of developing people at every level within a business.  





Washington Road



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Training provider


Applications for this apprenticeship are being processed by Gateshead College


Alice Holden

  • You will work towards a Business Administrator Level 3 Apprenticeship with Gateshead College and functional skills maths, English and IT, if required

Apprenticeship standard

Business administrator

Level 3 (A level)

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