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Apprentice Level 2 Hospitality Team Member - Customer/Kitchen Assistant BENTLEY BREIT VENTURES LTD

We are looking for someone who wants to be part of a growing team. As a customer/kitchen assistant, you will have various jobs in both front and back of house.

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Closing date: 15 Oct 2021

Apprenticeship summary

  • Weekly wage

    £150.00

  • Working week

    Shifts TBA

    Total hours per week: 30.00

  • Expected duration

    15 months

  • Possible start date

    30 Oct 2021

  • Date posted

    31 Mar 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001695911

  • Positions

    1 available

Making sure every customer who comes through the door leaves happy, a Customer Service Assistant provides help and advice whenever they can. Answering queries and offering information, this job involves a lot of interaction with the general public (as well as with colleagues) in a variety of methods including face-to-face and over the phone.

Your daily routine will vary depending on where you work, and you could do anything from arranging shop displays and handling payments to taking part in customer promotions and events. You’ll be expected to keep up to date with all the latest products and promotions so you can explain it to customers who may be interested.

As the role is partly working in the kitchen, you must also ideally be able to:

  • Assist in the food preparation process
  • Cook and prepare elements of high-quality dishes
  • Preparing vegetables, meats and fish
  • Assist other Chefs
  • Help with deliveries and restocking
  • Assist with stock rotation and Cleaning stations
  • Contribute in maintaining kitchen and food safety standards.

Requirements and prospects

Desired skills

  • Good communication skills
  • Like working as part of a team
  • Have good IT skills
  • Good numeracy skills

Personal qualities

  • Have an interest in helping people
  • Well-presented, polite and tactful
  • Can handle complaints in a calm manner

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths, English and ICT.

Future prospects

TBC


About the employer

Bentley Breit Ventures Ltd trading as Kuya Fernando is a café concept that specialises in Asian Cuisine, particularly Philippine Cuisine. The business welcomes both walk in and online customers via online platforms such as UberEATS, Deliveroo and JustEat. The company has opened recently and has an outward looking vision to grow with plans of opening more sites depending upon the economic situation.

Employer

BENTLEY BREIT VENTURES LTD

Address

443

Uxbridge Road

Southall

UB1 3ET

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Training

Training provider

BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION

Applications for this apprenticeship are being processed by Bromley College of Further & Higher Education

Contact

Sophie Carpenter 0203 9544965 Sophie.carpenter@lsec.ac.uk

 Training Provider: BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION

On programme Training:

  • Level Hospitality Team Member Apprenticeship Standard
  • Level 2 Functional Skills in maths and English
  • Institute of Apprenticeship Certificate

End-Point Assessment

  • On-demand test
  • Culinary challenge observation
  • Business project
  • Professional discussion

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)


Before you apply

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