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Apprentice Customer Service/Administrator VALVE CENTER LIMITED

Apprentice Customer Service/Administrator required to work for a local company supplying valves, actuators and similar equipment to industry since 1997.

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Closing date: 15 Oct 2021

Apprenticeship summary

  • Weekly wage

    £156.95

  • Working week

    Monday to Thursday 9am - 5pm and Friday 9am - 4pm

    Total hours per week: 36.50

  • Expected duration

    15 months

  • Possible start date

    18 Oct 2021

  • Date posted

    16 Mar 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001690530

  • Positions

    1 available

Duties will include:

  • Assisting the Sales team with general office duties
  • Answering the telephone and directing call to the correct department/person
  • Selling products and services
  • Informing customers of deals and promotions available
  • Filing, scanning and photocopying
  • Contacting customers over the telephone to check details held are correct
  • Updating call records
  • Working with general manager to ensure correct customer service is being delivered

Requirements and prospects

Desired skills

  • Confident on the telephone
  • Punctual
  • Willing to work hard and grow with the role

Personal qualities

  • Must be able to work as part of a team
  • Organised with the ability to work under pressure
  • Should be able to work with perseverance and motivation

Desired qualifications

Good level of literacy and numeracy required.

Future prospects

The company are offering excellent long term prospects for the right candidate.

Things to consider

Consider a travel plan to make sure you can get to the vacancy.

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates


About the employer

Industrial valve stockist.

Valve Center have been supplying valves, actuators and similar equipment to industry since 1997 and since its inception, we have been committed to concentrate on three crucial areas to ensure we perform beyond the expected standards of our customers.

Quality - Our products must be suitable for duty and be manufactured to an excellent standard.

Service - To ensure that we try to go beyond the expected level of service and ensure that our customers are happy that they have used Valve Center.

Price - We aim to supply competitively priced goods whilst maintaining the high level of quality that is expected.

Employer

VALVE CENTER LIMITED

Address

330

Bedford Street

St Helens

WA9 1PN

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Training

Training provider

ST HELENS CHAMBER LIMITED

Applications for this apprenticeship are being processed by St Helens Chamber Limited

Contact

Adam Gardam 01744742103 adam.gardam@sthelenschamber.com

Intermediate Customer Service Practitioner Standard.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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