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Office / Receptionist Apprentice Catalyst Energy

Full time customer service apprentice required for busy office based in Bootle, Liverpool. Dealing with on a daily basis all aspects of the office including reception and dealing with clients. For the right person, there is the opportunity to secure full time employment and progress to higher level qualifications.

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Closing date: 20 Feb 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, times to be confirmed.

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    22 Feb 2022

  • Date posted

    28 Jan 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

You will actively be involved in all day to day administration of the company including the following:

  • Filing
  • Photocopying
  • Using in house computer CRM system for day to day operations
  • Answering the telephone
  • Dealing with clients both on the telephone and face to face visitors to the company
  • Data input
  • Invoicing
  • General day to day administration
  • Reception duties
  • Dealing with incoming enquiries from clients 
  • Dealing with contractors and clients both face to face, telephone and email 

Requirements and prospects

Desired skills

  • Excellent communication skills
  • Excellent personal presentation
  • Confident telephone manner
  • Excellent ICT skills and knowledge

Personal qualities

  • Confident
  • Able to work on own initiative
  • Desire to grow and succeed within this company and role
  • Self-driven
  • Self-motivated

Desired qualifications

  • GCSEs at grades A*-C/9-4 (or equivalent) in maths and English Language

Future prospects

  • Excellent career prospects for the right candidate

About the employer

Large energy service company based in Bootle, Liverpool. Working with Large, small business and private sector in the instating and support around energy solutions and services.


Catalyst Energy



Knowsley Road


L20 4NU

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Training provider


Applications for this apprenticeship are being processed by Training Plus Merseyside


Tracy Galvin 0151 709 6000

Full Training will be provided on a day to day basis within the job role by your workplace mentors.

You will also work towards completion of:

  • Level 2 qualification in Customer service
  • Functional skills in English, maths, and ICT (if applicable)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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