Customer Service Apprentice One Stop Stores Ltd

The position is for the Post Office Department in store. We are looking for someone who is dedicated, loyal and looking to stay long term. Someone who is tenacious with an ability to think on their feet whilst under pressure and can work on their own initiative. These are all necessary in this customer focused environment.

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Closing date: 30 Dec 2017

Apprenticeship summary

  • Weekly wage

    £131.25

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    40 Hours

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    31 Dec 2017

  • Date posted

    15 Dec 2016

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001150265

  • Positions

    1 available

We are looking for to fill a role within our growing Customer Service Department based at our shop in Blurton.

The position is for the Post Office Department in store.

A busy, varied and multi-tasking role where attention to detail, a passion for providing inspiring customer service and the ability to prioritise is essential along with a positive minded can do approach.

We are looking for someone who is dedicated, loyal and looking to stay long term. Someone who is tenacious with an ability to think on their feet whilst under pressure and can work on their own initiative. These are all necessary in this customer focused environment.

Qualifications Required:

  • Maths
  • English

Personal Qualities Required:

  • Enthusiastic
  • Outgoing
  • Good communicator
  • Friendly and approachable
  • Self-motivated but also good in a team
  • Reliable and trustworthy

Requirements and prospects

Desired skills

  • Good communicator
  • Self-motivated but also good in a team

Personal qualities

  • Enthusiastic
  • Outgoing
  • Friendly and approachable
  • Reliable and trustworthy

Qualifications required

  • Maths
  • English

Future prospects

We are looking for someone to join our team at One Stop to complete an apprenticeship. We then want that individual to stay with us once the apprenticeship is completed to work their way up through the company.

About the employer

One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week, One Stop aims to meet the needs of all its local customers. We open early in the morning so that you can pick up your newspaper and breakfast on the way to work. We stay open late into the evening to enable you to collect tonight’s meal and bottle of wine or one of our great beer deals. We’re open every day, so at the weekend we’ve got everything you need from groceries, snacks and soft drinks to barbecue briquettes! Our strong promotions and great ranges also mean plenty of choice for special occasions such as Christmas, Halloween and Bonfire night.

Employer

One Stop Stores Ltd

Address

367-369 Blurton Road

Stoke-on-Trent

ST3 3AY

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Training provider

NVQ Level 2 in Customer Service

You will be trained up by the employer and by our assessors.

They will help you with all calculations and using the till, alongside training you how to handle personal documents.

Apprenticeship framework

Customer Service

Training provider

STEPPING STONES EDUCATION AND TRAINING LIMITED

Applications for this apprenticeship are being processed by Stepping Stones

Contact

Stepping Stones Education and Training Ltd 01782 478 378 hr@stepstones-uk.com


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Closing date: 30 Dec 2017