Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Data and Exams Administrator Role Profile Royds Hall High School

To provide efficient administration support to the Data and Exams team, providing a variety of data in different formats as directed by the Exams Officer/Senior Deputy Headteacher. Support the development and maintenance of data systems for relevant stakeholders. To deputise for the Exams Officer as needed.

Sign in to apply

Closing date: 03 Oct 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Shifts TBC - Flexibility Required

    Total hours per week: 37.00

  • Expected duration

    15 months

  • Possible start date

    10 Oct 2021

  • Date posted

    28 Sep 2020

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

  • To assist the Exams Officer/Senior Deputy Headteacher in ensuring senior leaders, staff and other key stakeholders receive accurate and timely analyses and reports relating to school and student performance
  • To assist the exams officer in the creation of exam seasons
  • To assist the exams officer and Senior Deputy Headteacher in the running of results days
  • To deputise for the exams officer as needed
  • To assist the exams officer in the smooth running of the exam seasons, with regards to the build-up, exams and post exam administration
  • To assist in the provision of advice to staff in understanding a range of education data and data software tools
  • To support the development of pupil assessment tracking systems to monitor pupil progress and to improve outcomes
  • To proactively monitor and improve data quality tracking systems to ensure accurate recording of data
  • To assist in collating information for the Principal and senior leaders at Governors’ and Management meetings so that student and school performance data is, clearly presented, analysed and interpreted
  • To provide support in the management and maintenance of all data relating to student targets, performance and progress and produce relevant reports to an agreed schedule
  • Produce a range of data reports to support the analysis of pupil attainment, progress, attendance and whole school performance
  • Ensure all data systems and report templates are up to date and effectively implement data tracking systems with clear lines of responsibility and regular check for accuracy
  • Run in conjunction with the Senior Deputy Headteacher quality assurance to ensure the accuracy and integrity of the school’s data systems
  • Create and maintain all the data entry sheets for the school monitoring series
  • Develop reports and queries of the school information management systems as required by the SLT and Pastoral leaders
  • To assist in the preparation and submission of statutory data returns to a high standard and on time
  • To assist in the preparation of information in meaningful formats to suit the relevant audience
  • To enter all student admissions onto the school management information systems
  • To ensure all work meets the data related requirements for safeguarding, data protection, compliance, security, licensing, risk assessments and health & safety
  • Committing to and work towards our ambition to deliver an outstanding education for children and young people in our schools, taking appropriate action to ensure that your team members do likewise
  • Any other responsibilities commensurate within the requirements for this role or as directed by the Senior Deputy Headteacher and flexibility to support colleagues across the school to support the team’s development plan
  • As part of your wider duties and responsibilities you are required to promote and actively support the College’s responsibilities towards Safeguarding.  Safeguarding is about keeping people safe and protecting people from harm, neglect, abuse and injury. It is about creating safe places, being vigilant and doing something about any concerns you might have

Requirements and prospects

Desired skills

  • Two years’ administration experience
  • Level 3 administration qualification or equivalent work experience
  • Be able to demonstrate levels of numeracy and literacy to GSCE [A-C]
  • Demonstrate effective team working and able to develop co-operative working relationships across the Academy
  • Ability to carry out general administrative skills and to deal with a variety of tasks such as filing, typing, distribution of post, etc
  • Ability to communicate effectively in writing, on the telephone and face to face
  • Diplomatic approach in dealing with difficult situations
  • Ability to prioritise to ensure that deadlines are met, whilst working under pressure
  • Ability to use computer systems to an advanced level, including Microsoft Office and database systems
  • Experience of management information systems (SIMs would be advantageous)
  • Ability to work on own initiative
  • Ability to maintain strict confidentiality in all matters
  • Experience of working in a school / academy setting

Personal qualities

  • An enthusiastic individual
  • Flexible approach to work, willing to go the extra mile to get the job done
  • Must be punctual as well as having a good attendance record
  • Ability to work on own initiative, when required
  • Ability to work effectively as both part of a team and as an individual,
  • Respond positively to the demands of a varied workload
  • Friendly and approachable
  • Commitment to undertake continued training and development

Desired qualifications

Grade C/4 or above in Maths and English or equivalent is required.

It would be beneficial if the candidate has experience already working in either a customer service/ administration environment.

Ability to be organised and to meet targets set to complete the required work-based evidence, assignments and logging of all work completed towards completion of your apprenticeship programme - your employer will also support you with these requirements.

Future prospects

There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship qualification.

There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications.

Things to consider

Willing to travel to meetings and events as and when required.

Willing to work flexibly within scope of overall hours, e.g. occasional evening meetings.

This post requires the post holder to work in settings with children and young adults. Any employment offer is therefore subject to the results of an Enhanced Disclosure from the Disclosure and Barring Service (DBS). People who may have contact with younger children (i.e. primary school age) are also required to complete a declaration about family or other members of their household.

About the employer

We are a small, friendly partnership, currently consisting of three secondary and five primary schools in West Yorkshire. Our core belief is about valuing people and helping them to be as successful as they can be.

We seek for every one of our students and members of staff to enjoy coming to our schools and for all of us to try our very best in everything we do.

We help everybody gain the knowledge, skills and habits that can lead to a happy and successful life, both now and in the future.


Royds Hall High School


Luck Lane



You must have JavaScript enabled to view a map of the location


Training provider


Applications for this apprenticeship are being processed by Kirklees College


Nichola Barnes

Overview of Customer Service Apprenticeship Standard.

The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high- quality service to customers.

The standard covers the following:

  • Knowledge
  • Knowing your customers
  • Understanding the organisation
  • Meeting regulations and legislation
  • Systems and resources
  • Your role and responsibility
  • Customer experience
  • Product and service knowledge


  • Interpersonal skills
  • Communication
  • Influencing skills
  • Personal organisation
  • Dealing with customer conflict and challenge

Behaviours / Attitude

  • Developing self
  • Being open to feedback
  • Team working
  • Equality – treating all customers as individuals
  • Presentation – dress code, professional language
  • “Right first time”

The company will release you to attend Kirklees College for your apprenticeship training; you will attend Kirklees College on a Wednesday.

Functional Skills in Maths and English Level 1 and 2, if required is delivered also at college on a Wednesday.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.