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Sales & Lettings Coordinator Apprentice Centrick Property

It’s a newly created role that’s very much needed so they need to be able to provide feedback to me on various requests so I can support with prioritising duties, as well as have a bit of initiative to move to other tasks without constant direction as and when required.

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Closing date: 16 Dec 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Working 9am - 5pm, 5 days a week, including every Saturday (they will have a day off in the week – maybe Tuesday or Wednesday)

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    19 Dec 2021

  • Date posted

    15 Nov 2019

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

The Sales & Lettings Coordinator function is the ‘heartbeat’ of the branch and is business critical to the success of the branch. The Coordinators must take the lead in ensuring the branch is run efficiently and can increase sales and lettings figures exponentially with the correct use of resources and diary management.

Roles and Responsibilities:

  • Offer the best customer experience in town
  • Front of house duty - be the first point of contact for all walk in clients
  • Day to day office running including ordering of stationery and office maintenance
  • Ensuring admin is completed correctly and on time ready for client meetings/contract signings/key collections for the following day
  • Responding to incoming sales & lettings leads quickly
  • To promote Centrick Properties sales and lettings services to potential landlords and vendors and book sales and lettings valuations
  • Diary management for negotiators
  • To deliver quick response times and excellent customer service at all times
  • To carry out thorough sales progression administration on behalf of the negotiators, ensuring deals reach a successful close
  • Remarketing all existing lettings properties
  • Assist with the marketing of new lettings listings
  • Assist with the marketing of new sales listings
  • To complete agreed marketing programme as instructed by directors

Requirements and prospects

Desired skills

  • Good keyboard skills
  • Good communication skills
  • To be able to work effectively under pressure
  • Confident telephone manner
  • Good organisational skills
  • Efficient on MS programmes including: Word, Excel and PowerPoint

Personal qualities

  • Hard working
  • Organised
  • Creative
  • Team player
  • Willing to learn
  • Friendly
  • Ability to communicate at all levels
  • Well-presented and professional

Desired qualifications

Ideally A*- C/9-4 in maths and English or equivalent.

Future prospects

  • This is an apprenticeship position with the opportunity of progression if you prove to be a valuable member of the team
  • Opportunity for pay increments based on performance indicators during the apprenticeship

Things to consider

Good location, in Birmingham City Centre. Near the train station.

About the employer

We are Centrick. We are a company of knowledgeable industry experts with a joined-up approach to all aspects of residential property. Innovation is at the heart of everything we do, helping us to adapt to the ever-changing market.
This is all underpinned with a strong ethical code of trust and family values, where we all work as one to deliver exceptional service.

Building strong relationships and communications with clients is very important to us. This is how we are able to put ourselves in our clients’ shoes and provide the best and most informed property advice to them, whether as a homeowner, landlord, home buyer, investor, developer or management company. We understand our clients’ residential property needs and we aim to add value wherever possible.


Centrick Property


19 Newhall Street


B3 3PJ

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Training provider


Applications for this apprenticeship are being processed by CT Skills


Balvinder 0115 951 7261

Level 2 Customer Service Standard:

  • Level 1 or 2 Functional Skills English (if required)
  • Level 1 or 2 Functions Skills maths (if required)
  • Level 1 or 2 Functional Skills ICT (if required)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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