Apprentice Medical Care Administrator Theobald Medical Centre

Do you communicate confidently and organise yourself well? If yes, then a Medical Care Administrator could be the role for you!

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Closing date: 31 Oct 2017

Apprenticeship summary

  • Weekly wage

    £153.00

  • Working week

    Monday-Friday 8:30am-6:30pm

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    06 Nov 2017

  • Date posted

    07 Nov 2016

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001134600

  • Positions

    1 available

Welcome and greets all patients and visitors, in person or over the phones

  • Answer the phone while maintaining a polite, consistent and professional telephone phone manner
  • Responsible for keeping the reception area clean and organised
  • Register new patients and update existing patient records by collecting patient detailed patient information including personal information
  • Facilitate patient flow by notifying the medical team of patients' arrival, being aware of delays, and communicating with patients and clinical staff
  • Respond to patients', prospective patients, and visitor inquiries in a courteous manner
  • Keep medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment

Requirements and prospects

Desired skills

  • Professional telephone manner
  • Excellent verbal and written communication skills

Personal qualities

  • Pleasant and polite telephone manner
  • Efficient
  • Self-motivated

Qualifications required

No formal qualifications required but assessment will be carried out at interview to determine whether this programme is suitable.

Future prospects

If the applicant in successful they can go on to a Level 3 Apprenticeship or into further training or employment.

Things to consider

For further information on Apprenticeships, please contact Beverley Woodhouse bwoodhouse@firstrung.org.uk The National Minimum Wage (NMW) rate for apprentices is £3.40 per hour from the 1st October 2016. This applies to 16-18 year old apprentices and those aged over 19 in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

About the employer

Theobald Centre has been serving Borehamwood as well as parts of Elstree, Radlett, Shenley and surrounding local areas for over 50 years. We are a modern, progressive NHS family doctor practice with traditional values. Our surgery team consists of seven GPs, a Practice Nurse, Reception Manager, Reception and Administration team, Physiotherapist and a Counsellor. We are a committed and well established family GP practice based in Borehamwood. We pride ourselves in providing our patients with high standards of care in a friendly environment. We aim to achieve this by working with and for our patients.

Employer

Theobald Medical Centre

Address

121 Theobald Street

Borehamwood

WD6 4PT

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Training provider

  • Level 2 Business Administration Diploma
  • Functional Skills Level 1 in English, Maths and ICT

Apprenticeship framework

Business and Administration

Training provider

FIRST RUNG LIMITED

Applications for this apprenticeship are being processed by FIRST RUNG

Contact

Beverley Woodhouse


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Closing date: 31 Oct 2017