IT Support Apprentice PITCH HERO LIMITED

Pitchero is a global network of over 12,000 sports websites uniting millions of players, parents coaches and club officials online. They are currently offering their fourth exciting opportunity for one more individual to work as an IT Support Apprentice.

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Closing date: 19 Sep 2017

Apprenticeship summary

  • Weekly wage

    £150.00

  • Working week

    Monday to Friday 9-5.30

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    03 Oct 2017

  • Date posted

    28 Oct 2016

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001131694

  • Positions

    1 available

Level 3 Estio IT Apprenticeships

IT Support Apprentice

£150 per week

Wakefield

Please contact faye.brown@estio.co.uk or call 01422 898 888

Pitchero is a global network of over 12,000 sports websites uniting millions of players, parents coaches and club officials online. They are currently offering their fourth exciting opportunity for one more individual to work as an IT Support Apprentice.

United on one unique platform Pitchero provides each club, league or county organisations with the tools they need to create a website manage their membership and collect payments online.

Each website is supported by a range of mobile apps designed to save time and improve club and team communication.

The role requires no previous knowledge of Pitchero or website building tools.

You will be trained and supported by a fantastic team.

What the company is looking for:

  • A positive, enthusiastic individual with a strong passion for IT
  • The successful candidate will outgoing and have a strong attention to detail
  • The candidate must have a great work ethic

Duties and Responsibilities :

  • Working with other interns you will provide online support to Pitchero customers
  • Provide web and mobile tools to community sports clubs. This includes: websites, membership tools, online payments, video and photo support
  • Provide fast and accurate support to customers via email, online chat and telephone calls.
  • Write clearly
  • Speak with clarity and authority
  • Become a brand champion for Pitchero!
  • Most support will be provided by email and online chat, with some telephone support.

Requirements and prospects

Desired skills

  • Customer service experience
  • A love of team sports, either; football, rugby, cricket, hockey or netball.
  • Excellent written and verbal communication skills.
  • Confidence
  • Diligence

Personal qualities

Positive and enthusiastic

•          Strong attention to detail

•          Excellent writing skills

•           Great work ethic

Qualifications required

5 GCSE’s at grades A*- C or equivalent (including English Language and Maths),

Future prospects

The role offers long term security and the opportunity to progress into a permanent position.

Things to consider

** Please note these dates should be used as a guideline only, should the right applicant be found the vacancy may close early**

About the employer

Pitchero is a global network of over 12,000 sports websites uniting millions of players, parents coaches and club officials online

Employer

PITCH HERO LIMITED

Address

Sterling House

2 Topcliffe Close

Tingley

Wakefield

WF3 1DR

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Training provider

The Estio Training IT Apprenticeship programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.

Learners will receive 7 weeks of intensive training. Whilst in the workplace, apprentices will also receive continual assessment, and help and guidance from a dedicated trainer who will be there to ensure that they get the most from their work experience. 


Training will lead to industry-recognised qualifications including: 

Advanced apprenticeship for IT, Software, Web and Telecoms Professionals 
Level 3 Diploma in Professional 
Competence for IT and Telecoms Professionals 
BTEC Level 3 Extended Diploma in ICT Systems and Principles 
Functional skills, Maths L2, English L2 and ICT L2 
PLTS and ERR 
CompTIA A+ 

Estio training also offer the following optional units: 

MCTS on Windows 7 
MCTS on MCSA, MS Solutions Associate 
MCITP on Windows Server 2008 
CompTIA Network+ 
CompTIA Security+ 
MCSA Windows Server 2012 

Apprenticeship framework

IT, Software, Web & Telecoms Professionals

Training provider

Estio Training

Applications for this apprenticeship are being processed by Estio Technology Recruitment Ltd

Contact

Faye Brown 01422898888 faye.brown@estio.co.uk


Before you apply

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Closing date: 19 Sep 2017