Business Administration Apprentice Creative Learning Systems Ltd
We are looking for a candidate full of imagination who can take on lots of creative challenges. This will be a fast paced role, so no two days will be the same.
Closing date: 25 Aug 2017
Total hours per week: 37.50
Possible start date
28 Aug 2017
03 Oct 2016
Advanced Level Apprenticeship
This new role will support the company to manage its existing commitments to customers by providing first line support on the products that we provide.
This is a key role in the delivery and service to our customers. The role covers a range of activities to ensure that our customers have the best experience of using our products and services. Working within a small team you will be responsible for supporting your team members, managing and maintaining the customer ticketing system, responding to customer questions and queries, updating and maintaining customer records, answering the telephone, responding to emails as well as general office administration duties.
There will also be the opportunity to help and support the other team members to design learning materials for our clients.
Requirements and prospects
- Ability to work as part of a small team.
- Knowledge and a good understanding of IT.
- Ability to work in a demanding and reactive environment.
- Excellent written and verbal communication skills.
- Ability to self motivate and work on own initiative.
- Present spoken communication in a polite, friendly and respectful manner.
- Listen well and seek clarification and understanding.
- Be able to present information and ideas in a clear and understandable way.
Minimum of 5 GCSE qualifications, or equivalent, at Grade C or above, including Maths and English.
A clear understanding of basic IT software packages.
Things to consider
About the employer
The company will ensure full support is available in the form of an induction programme and in house training.
In return you will be required to complete a Level 3 Apprenticeship framework within the required time frame (12 to 18 months), and meet the standards of performance and attendance expected by the organisation.
Full training will be provided from both the company and the Training Provider in order to help you gain a Level 3 Diploma in Business Administration
Business and Administration
Central Hairdressing & Joshua Galvin Academy
Applications for this apprenticeship are being processed by Central Training Academy
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Closing date: 25 Aug 2017