Recruitment Customer Service Apprentice JB CONTRACT SERVICES LTD

Would you like to earn £150 per week and work in a busy recruitment company? Do you have the drive to work in recruitment? If so JB Contracts are looking for a new apprentice to join the team!

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Closing date: 30 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday-Friday 9am-5pm

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    31 Oct 2017

  • Date posted

    6 days ago

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available


The successful candidate will have excellent organisational skills and be able to work under pressure and to tight deadlines. You must have a clear and confident telephone manner. We are looking for someone with a pro-active personality who can work on their own initiative. This is a fast-paced position, therefore having the ability to adapt on a daily basis is very important. Proficient IT skills are essential including good knowledge of Microsoft applications including Excel and Outlook.


  • Resourcing for consultants
  • Advertising jobs
  • Candidate attraction and CV sifting
  • Liaising with both candidates and clients via telephone and email
  • Assisting with vacancies
  • Loading application forms
  • Legislation checks
  • Completing weekly payroll



Requirements and prospects

Desired skills

  • Ability to make efficient use of resources
  • Excellent people skills to be able to adapt to all levels and age groups
  • High level of motivation
  • Attention to detail
  • Excellent communication skills & telephone manner
  • Ability to multi-task
  • Basic Numeracy and Literacy skills

Personal qualities

  • Sound knowledge of Microsoft, Excel packages & Social Media Platforms
  • Ability to work independently and as part of a team
  • Punctual
  • Efficient
  • Be able to use own initiative
  • Ambitious individual, who is driven to achieve successful results

Qualifications required

  • A-C GCSE grades for maths English and ICT are desirable however, not essential for this role.

Future prospects

Progression into a recruitment role

Things to consider

Can you get to and from this location?

About the employer

JB contract services are a local recruitment company located in Sunderland.




Hope Street Xchange, Hind Street



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Training provider

  • Customer Service Practitioner qualifation 
  • In house training to be provided by the employer 
  • Functional skills in maths English and ICT to be provided by the training provider 

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider


Applications for this apprenticeship are being processed by Key Training Ltd


Sharon Lynn

Before you apply

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Closing date: 30 Oct 2017