Customer Service Advisor Apprentice SPA SEEKERS LTD

This is an exciting opportunity to join a Call centre in Meriden as an Apprentice Customer Service Advisor dealing with enquiries from clients looking for a Spa break in the UK. This role would definitely suit someone with an interest in the Travel industry.

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Closing date: 30 Oct 2017

Apprenticeship summary

  • Weekly wage

    £150.00

  • Working week

    Monday-Friday 9am - 5.30pm Some Saturday working required

    Total hours per week: 37.50

  • Apprenticeship duration

    1 years

  • Possible start date

    06 Nov 2017

  • Date posted

    5 days ago

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001321127

  • Positions

    1 available

  • Be the first point of contact taking Customer calls / dealing with enquiries
  • Researching details of different Spa breaks to be able to communicate with Customers' needs
  • Processing clients' bookings taking payments etc.

Requirements and prospects

Desired skills

  • Excellent communication skills
  • Attention to detail
  • Confident telephone manner

Personal qualities

  • Lots of energy & enthusiasm
  • Likes helping others/ willing to go that extra mile
  • Team player

Qualifications required

  • GCSE English A-D or Grade 9-4 under new grading structure
  • GCSE Maths   A-D or Grade 9-4 under new grading structure

Future prospects

A permanent position may become available upon successful completion of training, and there is a possibility of a wage increase upon successful completion of probationary period.

Things to consider

The location of Spa Seekers is on a small industrial estate just outside Meriden, own transport would be desirable, but not essential.

About the employer

Established since 1989 , Spa Seekers have been online since 1999, and provide a carefully selected Spa collection of over 350 venues. They have built their reputation on efficient customer service . The Spa Seekers team are extremely knowledgeable about locations across the UK, and make regular visits to all so they can pass on their advice. The venues are made up of Health Farms, Health Spas, Hotel Spas and Day Spas. Spa Seekers work with the most famous Spa brands, for example Champneys, QHotels, Marriott, & the De Vere Hotel Group.

Employer

SPA SEEKERS LTD

Address

Unit 4

Copse Drive, Meriden Business Park

Coventry

CV5 9RN

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Training provider

  • NVQ Level 3 Diploma in Customer Service
  • Functional Skills ( If applicable)
  • Employment Rights & Responsibilities

Apprenticeship framework

Customer Service

Training provider

CWT

Applications for this apprenticeship are being processed by Coventry And Warwickshire Chambers Of Commerce Training Limited

Contact

Emma Ingram 02476 231122 ingram.e@cw-chambertraining.co.uk


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Closing date: 30 Oct 2017