Customer Service Apprentice Paragon Training Ltd

Are you looking for a vibrant Customer Service Apprenticeship that will help enhance and develop your customer service skills and experience? Then this is the apprenticeship for you!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Nov 2017

Apprenticeship summary

  • Weekly wage

    £140.00

  • Working week

    9am-5pm Monday-Friday

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    16 Nov 2017

  • Date posted

    5 days ago

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001321003

  • Positions

    1 available

Working in an exciting and busy environment, as the Customer Service Advisor Apprentice, you will be the front-line support for the busy service department. You will keep in close contact with the management staff at the dealership to update them on current customer affairs and relations. The apprentice’s main duties of the role will include:

  • Dealing with customers both face to face and by telephone
  • To process and solve customer service complaints
  • Look to promote continuous improvement in customer service

Requirements and prospects

Desired skills

  • Strong communication skills. 
  • High level of confidence talking to new people.

Personal qualities

  • Good communication skills both verbal and written
  • The employer is looking for an enthusiastic learner that must be hard working and motivated to learn new skills

Qualifications required

•    Minimum of 5 GCSEs or equivalent (A-C in English and Maths preferable)

Future prospects

On going training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early

About the employer

Paragon Training specialises in producing up-to-date and comprehensive health and safety video training packages. They are looking for a dedicated business admin apprentice to join their team.

Employer

Paragon Training Ltd

Address

Britannia House

Leagrave Road

Luton

LU3 1RJ

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Training provider

  • Customer Service Practitioner Apprenticeship 
  • Functional Skills in Maths
  • Functional Skills in English
  • Functional Skills in ICT

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd


Employer's Application Instructions

Please click on the link below to apply


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Nov 2017