Business Administration Apprentice Headstart Docklands Nursery Limited

A busy children day nursery based in Docklands requires organised and articulate apprentice. Duties include answering calls, responding to emails, assisting the Manager with administration tasks and filing and ensuring the files are kept up to date.

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Closing date: 27 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday 9am-6pm

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    30 Oct 2017

  • Date posted

    7 days ago

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Adhering to the Policies & Procedures of HSDN and compliance with the Children Act, Health and Safety legislation, EYFS and Montessori method of teaching and within the guidelines of Ofsted.

Working as part of a team to carry out the following duties:

  • Ensure that privacy and confidentiality is maintained at all times.
  • Answering the phone and making calls.
  • To maintain a 100% organised filing system of paper work and computer files.
  • Speaking and emailing to parents with regards to payment, statements and invoices.
  • Taking, logging and safe storage of monies.
  • Risk assessments of the office area.
  • Ensuring that toilet and all office areas are kept clean, replenished and tidy  (to remind cleaner in some instances)
  • Ensure that all staff, visitors and work trials sign in and out of the building.
  • Ensure that the staff, visitors and work trial logins are taken out during a fire.
  • Filing, updating ELAS and staff timesheets.
  • General office duties, creating documents, photocopying and laminating.
  • Any other duties appropriate to the post as directed by the Managers and directors.
  • Organizing checklists for children and staff.
  • To chase debtors over the phone, email and  text message.
  • To update the management in order to place an order for any inventory required.
  • Handle customer queries and collect payments for nursery fees.

The candidate should be willing to handle any ad hoc responsibility as and when required by the role.

Requirements and prospects

Desired skills

  • Good communication skills.
  • Abilty to multitask.
  • A good working knowledges of Micosoft packages.
  • Good computer skills.
  • Attention to detail.

Personal qualities

  • Ability to work as part of a team.
  • Quick learner.
  • Ambitious.

Qualifications required

  • 5 A - C GCSE grades (or equivalent) including Maths and English.

Future prospects

On completion of the apprenticeship careers within the company may become available this could include a full time administration role or even progressing into the Accounts Team.

Things to consider

Shifts will be fixed 9am - 6pm with a 1 hour lunch break to be taken between 12pm and 2pm.

About the employer

We are a company containing 6 nurseries across East London and Essex. We have both Montessori Day Nurseries and Normal Day Nurseries. All of our nurseries take on children up to the age of 5.


Headstart Docklands Nursery Limited


126 East Ferry Road


E14 9FP

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Training provider

The apprenticeship programme will consist of:

  • A fully embedded induction programme delivered by the employer and Outsource.
  • Allocation of an Outsource assessor who will carry out regular assessment, mentoring and support visits.
  • Off the job training at one of Outsource’s training centres.
  • On the job training delivered by the employer.
  • Quarterly formal progress review meetings with the Outsource assessor and employer.

The apprenticeship will consist of the following elements:

  • National Vocational Qualification (NVQ) – This part of the qualification is assessed on the job through observations of performance, professional discussions, product evidence, professional discussions and Q&A sessions to judge job competency.
  • Knowledge and Understanding – This part of the qualification is to ensure all the teaching and learning through on the job development and off the job training is retained and demonstrated through performance in your job role.
  • Functional Skills – This part of the programme provides those apprentices who have not achieved GCSE’s in English and Maths the opportunity to gain a qualification in English, Mathematics and ICT. Those candidates that have achieved GCSE’s in these subjects may be exempt from taking functional skills.
  • Employment Rights and Responsibilities (ERR).

Apprenticeship framework

Business and Administration

Training provider

Outsource Training Development

Applications for this apprenticeship are being processed by Outsource Training and Development


Outsource Training and Development 08455199455

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Closing date: 27 Oct 2017