Intermediate Apprenticeship in Customer Service The Tanning and Laser Clinic

Looking for a position to start your customer service career? If you are Interested in providing a great service with an already well established company? Then this may be the opportunity for you! You will be working towards a Level 2 Qualification in Customer Service.

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Closing date: 07 Nov 2017

Apprenticeship summary

  • Weekly wage

    £105.00

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    30 hours per week Monday - Saturday 9am - 6pm

    Total hours per week: 30.00

  • Apprenticeship duration

    13 months

  • Possible start date

    20 Nov 2017

  • Date posted

    11 Oct 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001320242

  • Positions

    1 available

Are you looking to begin a career in a customer service environment? The Tanning and Laser Clinic based in Folkestone is a well-established business specialising in skin treatments. They offer a range of services including Tattoo removal and UV Tanning beds.

It’s a perfect opportunity for anyone looking to further their knowledge and experience in a customer service type role. If successful you will be working towards a Level 2 Qualification in Customer Service.

  • Meeting and greeting customers
  • Cleaning and tidying
  • Dealing with the general public face-to-face
  • Dealing with the general public on the phone
  • Cash handling
  • Dealing with customer queries

Requirements and prospects

Desired skills

  • To have a keen interest in a customer service environment
  • Hard working
  • Friendly
  • Confident
  • Able to use initiative    

Personal qualities

  • Confident
  • Outgoing
  • Professional
  • Common sense
  • Organised and smart appearance
  • Enjoys mixing with the general public

Qualifications required

GCSE grade A*-C in Maths and English or equivalents is favourable.

Future prospects

The successful candidate will be working towards an Level 2 NVQ in Customer Service with a view to progress onto a Level 3 NVQ qualification on completion or full time employment.

Things to consider

You will be required to work weekends and late evenings. This employer dependent on work experience or GCSE/equivalent grades may expect you to complete our pre-apprentice programme before progressing onto the apprenticeship. You will also be required to attend interviews in Folkestone with the training provider before you meet with the employer. Please note: The dates as entered for the interview/start dates for this opportunity are to be used as a guide and interviews will take place as close to this date as is reasonably practical for the employer followed by a start date offered by the employee. Please do not attempt to contact the employer to apply for this position as your application will not be considered. We welcome applications aged 16 to 18, but recruitment would be based on merit.

About the employer

The Tanning and Laser Clinic based in Folkestone is a well-established business specialising in skin treatments. They offer a range of services including Tattoo removal and UV Tanning beds.

Employer

The Tanning and Laser Clinic

Address

9

Rendezvous Street

Folkestone

CT20 1EY

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Training provider

  • Level 2 NVQ Diploma in Customer Service
  • Level 1 Functional Skills in English and Maths
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)

Apprenticeship framework

Customer Service

Training provider

TNB Skills Training

Applications for this apprenticeship are being processed by That Nail Place Ltd


Before you apply

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Closing date: 07 Nov 2017