Communications Apprenticeship with NHS North West London Collaboration of Clinical Commissioning NHS NORTH CENTRAL LONDON

This is fantastic opportunity for an ambitious individual to join an exciting and vibrant company and have the opportunity to work with experienced employees and develop your future career.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday 9:00 - 5:00

    Total hours per week: 37.50

  • Apprenticeship duration

    18 months

  • Possible start date

    30 Nov 2017

  • Date posted

    11 Oct 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

We are looking for highly motivated and creative people to help communicate, engage, share and inform others about our story in North West London.

Job Summary

  • To provide administrative support to the Communications and Engagement Team, supporting them in ensuring the organisation meets its statutory public involvement duties.
  • To provide administrative support on a range of projects and a range of areas across this agenda.
  • To help enable a two-way open flow of information between the CCGs and its public and stakeholders that is accurate, timely and can inform decision making and policy.

Key responsibilities of this post

  • To provide administrative support to the Communications and engagement team
  • Establish and oversee efficient administrative and business systems to support the directorate.
  • Assist the communications team in the proactive and reactive management of the media; responsible for managing the press cuttings service.
  • Assist the communications team in the production of internal and external publications; helping to draft copy, proof read; source external suppliers for design and print.
  • Assist the communications team in the management of website and social media content; acting as a content manager for internal and external websites and monitoring social media activity relevant to the eight CCGs.
  • Provide an excellent telephone and face to face manner to all customers and staff. Demonstrate flexibility and professionalism at all times when dealing with customers and fellow staff.
  • Adhere to agreed policies and procedures for the sign off of all communications materials.
  • Ensure all work is delivered to agreed standards and timelines, showing initiative and motivation at all times. Embrace your own annual appraisal, setting your personal objectives and development plan and providing constructive feedback to assist with other staff’s development.
  • Participate in regular team briefings and build effective relationships with colleagues at all levels through open communication and constructive feedback.
  • Deliver your objectives in a competent and professional manner at all times.

Requirements and prospects

Desired skills

  • Knowledge of using office software applications (incl. Word, Excel, Access and PowerPoint and e-mail systems)
  • Attention to detail and accurate word processing and data input skills
  • Ability to operate / aptitude to learn how to operate office equipment (e.g. photocopier, fax, scanner, shredder, document binders etc.)
  • Excellent written communication skillsAbility to communicate clearly by telephone and face to face with a range of people including health and social care professionals and the public
  • Good organisational skills, ability to prioritise workload and use initiative
  • Understanding of systems and strategies for ensuring secure storage and handling of information and of the importance of patient confidentiality
  • Willingness to undertake training as required.

Personal qualities

We’re looking for a proactive and highly motivated team member to support our communication and engagement activity with the public. You will have excellent communication and engagement skills, are highly organised and efficient and have a real can-do attitude to your work. You will provide administrative assistance to the communications team, with the opportunity to grow and learn what it is to work as a communications professional in a fast paced and busy environment. You will also be:

  • Reliable
  • Empathetic
  • Flexible
  • Good team member
  • Aware of need for confidentiality and information governance.
  • Attentive to detail
  • Professional in appearance
  • Able to prioritise workload to meet deadlines
  • Enthusiastic

Qualifications required

Minimum of 3 A Levels at grade C or above plus minimum of 5 GCSEs A*-C including English and Maths or equivalent qualifications.

Future prospects

We will provide our apprentices with opportunities to develop their knowledge and experience in order to ensure they are ready for opportunities internally and externally after their apprenticeship has been completed.

About the employer

The 8 CCGs in North West London (Central London, West London, Hammersmith & Fulham, Hounslow, and Ealing (CWHHE), and Brent, Harrow and Hillingdon (BHH)), have chosen to collaborate in the delivery of commissioning support to enable us to realise our shared vision, which is: We want to improve the quality of care for individuals, carers, and families, empowering and supporting people to maintain independence and to lead full lives as active participants in their community. To deliver this vision the CCGs work flexibly and collaboratively across North West London, working together where appropriate and locally where necessary to ensure that the services that are commissioned for each CCG’s population are tailored to the particular local circumstances and the needs of the different areas.




15 Marylebone Road



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Training provider

As a Communications Apprentice with BPP, you will undertake the new apprenticeship standard – Business Administrator Level 3 Advanced Apprenticeship. The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures, and face to face inductions and masterclasses.

Apprenticeship standard

Business > Business Administrator

Training provider

BPP Holdings Ltd

Applications for this apprenticeship are being processed by BPP Professional Education


Alicia Mulroe 0161 244 6383

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 Oct 2017