Infrastructure Technician Level 3 Apprentice Quostar Solutions Limited

QuoStar is looking to recruit an enthusiastic Infrastructure Technician Advanced Apprentice to join its expanding team. This is an opportunity to gain vital experience within an ambitious company and begin your career in a fast-paced and challenging environment.

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Closing date: 27 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    37 hours per week including College day release

    Total hours per week: 37.00

  • Apprenticeship duration

    18 months

  • Possible start date

    30 Oct 2017

  • Date posted

    5 days ago

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

QuoStar has a wide ranging client base across the UK including many professional organisations.

We are looking for a committed and motivated apprentice to join our helpdesk

Duties would include:

  • Dealing with client queries
  • Resolving issues
  • Setting up user accounts and PC installations
  • Eventually, working remotely and in the field for software installations
  • General client support

The role will continue to evolve as the candidate gains more experience.

Naturally we sometimes have emergency occasions when we need to respond to client requirements out of normal working hours, so a flexible and can-do approach is vital.

This role would suit a self-starter with ambition to progress.

Requirements and prospects

Desired skills

  • Logical and creative thinking skills
  • Strong IT skills and aptitude
  • Analytical and problem solving skills
  • Ability to work independently and to take responsibility
  • Can use own initiative
  • A thorough and organised approach
  • Ability to work with a range of internal and external people
  • Ability to communicate effectively in a variety of situations

Personal qualities

  • Keen to explore your potential and develop your career
  • Self motivated and committed to your apprenticeship
  • Strong work ethic
  • Friendly and approachable, willing to help
  • Positive attitude
  • Reliable and trustworthy
  • Smart appearance and a professional outlook
  • Flexible and adaptable

Qualifications required

  • You must have at least eight GCSEs at grade C or 4 and above (or equivalent), including English and Maths and a Science/Technology subject.
  • A driving license and own car is desirable but not essential


Future prospects

Prospect of progression to a higher level qualification and to progress within the business. Prospect of a permanent position for the right candidate on completion of the Apprenticeship.

Things to consider

NOTE: If your application is successful, you must attend an initial interview with Bournemouth & Poole College before your details are put forward to this employer. This will be arranged by an invitation from The College. This is not an interview for the job. The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

About the employer

QuoStar is a fast growing and well respected IT Consultancy and IT Outsourcing provider. The Company’s client base includes a broad range of industries and businesses of all sizes in the UK. The business has a wide portfolio of technical services and relies on its strong team to deliver excellent results.


Quostar Solutions Limited


Waverley House 115-119

Holdenhurst Road



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Training provider

  • Networking and Architecture
  • Mobile and Operating Systems
  • Cloud Services
  • Coding and Logic
  • Business Processes

You will receive training on the job.

This Apprenticeship is recognised for entry on to the register of IT Technicians confirming SFIA Level 3 Professional Competence and those successfully completing the Apprenticeship are eligible to apply for registration.

Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider


Applications for this apprenticeship are being processed by Bournemouth & Poole College


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Closing date: 27 Oct 2017