Administration Apprentice - Oak Property Associates Oak Property Associates

Administration and Customer Service Assistant required in an estate agency based in Rochdale.

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Closing date: 30 Nov 2017

Apprenticeship summary

  • Weekly wage

    £129.50

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday to Friday: 9.00am - 5.00pm

    Total hours per week: 37.00

  • Apprenticeship duration

    18 months

  • Possible start date

    04 Dec 2017

  • Date posted

    11 Oct 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001319968

  • Positions

    1 available

You will be required to participate in the day to day administration duties of a translation organisation.

Your main role will be to liaise with the manager in order to complete tasks such as:

  • Filing.
  • Photocopying.
  • Documentation.
  • Answering phone calls and emails.

The role is challenging and requires a person who can think on their own and who is also a team player.


Requirements and prospects

Desired skills

  • Excellent telephone manner with experience in dealing with customers over the phone.
  • Good communicator with customers face to face and over the phone.
  • Well organised and excellent people skills.
  • Excellent time keeper and self reliant.
  • Computer and internet literate.

Personal qualities

  • Reliable.
  • Honest.
  • Good time keeper.
  • Punctual.

Qualifications required

  • Preferably G.C.S.E Maths, English (A to C grades) or an equivalent qualification to the G.C.S.E standard.

Future prospects

Full-time permanent position available at completion of Apprenticeship for right candidate.

Things to consider

This is a very busy environment which is both challenging and tiring. Patience, perseverance and understanding are required as this is a very challenging role which may not be suitable for certain individuals. The role may require shift patterns. The place maybe busy at any given time, so therefore patience and being confident is required as well as remaining professional at all times in terms of dress code and attitude.

About the employer

A well established local Lettings' Company based in Rochdale. They provide great customer service and tailored packages for clients.

Employer

Oak Property Associates

Address

48

Drake Street

Rochdale

OL16 1NZ

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Training provider

Business Administration Level 2.

  • Functional Skills Maths Level 1.
  • Functional Skills English Level 1.
  • Functional Skills ICT Level 1.
  • Employment Rights and Responsibilities (ERR).

Apprenticeship framework

Business and Administration

Training provider

KYP Training Services

Applications for this apprenticeship are being processed by Kyp Training Services

Contact

Safeena 01706 630140 apprenticeships@kyp.org.uk


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Closing date: 30 Nov 2017