Technical Support Advanced Apprentice Linx Printing Technologies Limited

Working for a internationally-renowned company, a great opportunity to provide technical issue resolution for Linx customers and distributors via email and phone, build relationships internally and externally and work with Linx distributors to understand their technical and customer service capability.

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Closing date: 27 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday, 8.30am - 5.00pm

    Total hours per week: 37.50

  • Apprenticeship duration

    42 months

  • Possible start date

    06 Nov 2017

  • Date posted

    7 days ago

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    2 available

With us you can build a career in a way no other company can duplicate. We invest in our employees’ professional development and support them in achieving their aspirations by offering dynamic careers across multiple operating companies and locations. We are innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning.

This is an exceptional opportunity for a career minded apprentice who is looking to work within an internationally known company. The opportunities within our company are endless, and we will develop and train you as far as you wish to go. As a Technical Specialist Apprentice, you will report to the Technical Support Manager.

  • You will provide assistance to Linx customers and distributors via phone and email to answer detailed technical questions about Linx products.
  • Help develop their technical and customer service knowledge and processes.
  • You will be trained in all aspects of the full Linx range of industrial coding and marking equipment across six different printing technologies.

Requirements and prospects

Desired skills

  • Have an interest in engineering.
  • Be customer focused.
  • Good communication skills.

Personal qualities

  • Willing to learn.
  • Good interpersonal skills.
  • Good communication skills.

Qualifications required

  • You must have 3 GCSEs grade C/4 or above (or equivalent) to include Maths & English.

Future prospects

After successful completion of the apprenticeship, we would be looking to offer the candidate a full time permanent career with us, a leading global printing company. We strongly promote internal progression and will put in place clear progression paths for any employees that wish to excel in their field.

Things to consider

Up to 15% of your time will be spent travelling once you are trained.

About the employer

Linx is an internationally-renowned supplier of coding, marking and other industrial printing solutions including: Continuous Ink Jet, Laser Coding, Case Coding and Thermal Transfer printers. Our industry-leading technologies have helped organisations across the world increase their productivity since 1987, and have also significantly reduced the total cost of ownership. Our coding and marking products and services versatility gives them the ability to integrate into the production lines of a wide variety of industries – whether that be the food industry, the beverage industry, even extending to pharmaceuticals, cosmetics, automotive, cabling and electronics. We source only the best distributors for our industrial printing solutions, allowing us to continue to develop further innovations in printing and coding. Being a global company, sourcing distributors also allows us to act locally, tailoring to a variety of markets and providing bespoke support. Since 1987 we have never stopped improving the way we work, ensuring our customers get the best possible printing products and services.


Linx Printing Technologies Limited


Linx House 8

St. Ives

PE27 5JL

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Training provider

You will achieve an Advanced Apprenticeship in Engineering.  This will include:

  • Foundation Competence - Year 1 in College.
  • Level 2 Technical Foundation Knowledge - Year 1 in College.
  • NVQ Level 3 in Engineering - Years 2 & 3 in workplace.
  • Mechanical BTEC or VRQ Diploma in Engineering Technologies - Years 2 & 3 in College.
  • Functional Skills L2 in Maths and English (if required).

Apprenticeship standard

Engineering and manufacturing > Engineering Technician

Training provider


Applications for this apprenticeship are being processed by Cambridge Regional College


Mark Gale-Jones

Other information

We reserve the right to close this vacancy early if sufficient applications have been received. Please apply quickly to avoid disappointment.

Please be aware that your application form may be the first thing the employer sees from you. Therefore use your application as your selling point.

If you are successful in gaining a pre-screening interview, your CV will be passed to the employer for their consideration. Please make sure your CV is up to date, grammar is correct, layout is clear and readable.

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Closing date: 27 Oct 2017