White Label Apprentice Zenith

Assist the White Label team Administrator with team engagement initiatives. Gathering data and updating the team boards with weekly performance stats to present to the team members weekly. You will be Supporting each team with administrative duties including updating systems, data entry, information gathering, filing and online document storage.

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Closing date: 12 Nov 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday – Friday 9.00am – 5.00pm

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    20 Nov 2017

  • Date posted

    10 Oct 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available


Business finance support:

  • Collate Residual Values (What the car is likely to be worth at the end of contract) from the customer for contract amendment requests.
  • Contract amendment preparation and processing.  Keeping a log of amendments.
  • Guaranteed Buy Back system updates.
  • Supplier updates in our system.

Customer Services:

  • On line document storage processing.
  • Daily Reports Filing
  • Processing Cancelled orders
  • Helping to set up new dealers in our systems and then testing their successful set up in our websites.
  • Assisting the team Administrator with the team board updates (weekly)
  • Arranging vehicle collections at the end of contract.
  • General information requests. (E.g. information to process fines.)
  • Processing early terminations requests, contract extensions.

Remarketing & Purchasing:

  • Setting up and processing cases in our system of vehicle arrival reports advised by our collection agents at the end of contract.
  • Gathering information for invoicing end of contract damage recharges.
  • On line document storage processing
  • Dealing with general queries
  • Assisting in processing total losses – when a vehicle has been involved in an accident and no longer road worthy.
  • Processing price to buy vehicle requests

Requirements and prospects

Desired skills

  • Competent in Microsoft packages                    
  • Confident on the phone
  • Good organisational skills
  • To be able to prioritise workloads
  • Good written communication
  • The ability to use own initiative
  • Motivated and enthusiastic

Personal qualities

  • Loyal                                                      
  • Committed
  • Hard working
  • Enthusiastic
  • Team player
  • Good time keeping
  • Willingness to learn new skills
  • Positive attitude

Qualifications required

Good level of Maths and English

Future prospects

Upon completion of the apprenticeship, this company will be looking to keep the apprentice on full time. There will also be the potential to progress onto higher level apprenticeships.

About the employer

Zenith is the UK’s leading independent leasing, fleet management and vehicle outsourcing business. For over 25 years the company has been providing outsourced end-to-end vehicle management solutions for mid to large corporates, nationwide. In addition to the core provision, Zenith delivers flexible, innovative and intelligent vehicle-based solutions for all employee populations; specialist LCV solutions, vehicle rental and salary sacrifice schemes. Tailored experience provides industry-leading levels of customer satisfaction.




The Phoenix

Central Boulevard


B90 8BG

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Training provider

Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required of the role.

In addition, training will also be provided towards the Apprenticeship in Business Admin through in-house delivery.

The Qualification consists of the following:

  • Business Admin Level 2
  • Technical certificate
  • Employment Rights and Responsibilities
  • Functional Skills in Literacy and Numeracy (if relevant)

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Babington Business College


Bernadette Stone 0121 6430916 Bernadette.Stone@babingtongroup.co.uk

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Closing date: 12 Nov 2017