Apprentice IT Support Assistant CHANDLER COMPUTERS LIMITED

Do you have a passion for IT? Would you like to work with a fast growing employer who can provide excellent training and career prospects? If you think you’ve got what it takes to help drive a business forward and are excited by the opportunity of a challenging and rewarding career, then please apply now!

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Closing date: 15 Nov 2017

Apprenticeship summary

  • Weekly wage

    £122.50

  • Working week

    Monday to Saturday 09:00-17:00 with a day off in the week (you will be have to work every Saturday).

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    17 Nov 2017

  • Date posted

    09 Oct 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001318876

  • Positions

    1 available

Chandler Computers are a passionate, I.T company. Our computer shop is located in Sutton Coldfield, Birmingham. We know work takes up a large part of our life. The only way to be truly satisfied in life is doing what we believe is great work and the only way to do great work is by loving what we do! We try to go above and beyond what other companies believe is acceptable service. We are raising the bar and trying to change the expectations of I.T support. With that being said we are now looking for our next superstar to support us as an IT Support Assistant.

The role will be working under the supervision of our director where you will be working closely with our customers acting as the first point of contact, you will then respond to issues including trouble shooting, fixing, dealing with hardware problems, fixing issues with telephones systems etc.

Your responsibilities will be:

  • Answering the phone.
  • Trouble shooting.
  • Logging jobs.
  • Fixing issues with telephones systems.
  • Issuing job tickets.
  • Updating tickets.
  • Serving in the shop and taking payments.
  • Ordering parts.
  • After 3 months you will be helping with remote support.
  • Some administration.

If you think you’ve got what it takes to help drive our business forward and are excited by the opportunity of a challenging and rewarding career, then please apply now!


Requirements and prospects

Desired skills

  • Some knowledge of IT would be desirable.

Personal qualities

  • Positive
  • Eager to learn
  • Reliable
  • Team player

Qualifications required

  • GCSE or equivalent Math and English A*-C (desirable).

Future prospects

Permanent position upon completion of the apprenticeship.

Things to consider

Please provide as much detail as you can when answering all questions.

About the employer

We are Chandler Computers, an always passionate, I.T company. Our computer shop is located in Sutton Coldfield, Birmingham. We know work takes up a large part of our life. The only way to be truly satisfied in life is doing what we believe is great work and the only way to do great work is by loving what we do! We try to go above and beyond what other companies believe is acceptable service. We are raising the bar and trying to change the expectations of I.T support.

Employer

CHANDLER COMPUTERS LIMITED

Address

362

Birmingham Road

Sutton Coldfield

B72 1YH

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Training provider

  • Infrastructure Technician Level 3 Apprenticeship Standard.

Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider

The Intraining Group Limited

Applications for this apprenticeship are being processed by The Intraining Group

Contact

Shamima Rahman 0330 123 3220 shamima.rahman@rathboneuk.org


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Closing date: 15 Nov 2017