Apprentice Optical Dispensing Assistant Specsavers

Specsavers in Chester is searching for an Apprentice Optical Dispensing Assistant.

Sign in to apply

Closing date: 20 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    8-30am-5.30pm with an hour for lunch.

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    23 Oct 2017

  • Date posted

    06 Oct 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Specsavers in Chester is searching for an Apprentice Optical Dispensing Assistant.

As this is an apprenticeship post the post holders will be required to develop skills, knowledge and experience in all aspects of Optical needs.

You will receive thorough training and development to enhance your understanding of optical products, so previous Optical experience is not always necessary, but a passion for fantastic customer service is a must! Some of the key tasks are as follows -

  • Explore customer needs thoroughly, and approach customers to offer assistance
  • Good knowledge of Specsavers products, especially single vision lens types and treatments
  • Understand visual perception and basic visual defects
  • Analyse prescriptions accurately, and dispense single vision lenses accordingly
  • Ensure collections are conducted in a professional manner ensuring fit, comfort and visual acuities are checked accurately
  • Book and change customer appointments on the in-store computer system
  • Operate the till effectively and accurately
  • Understand and apply NHS practices and procedures
  • Work to Specsavers Customer Service Standards, communicating effectively with all customers throughout the customer journey
  • Actively seek to improve your own skills and product knowledge
  • Participate in creating a positive team spirit within the store, by actively seeking to improve your own knowledge and skills and participating in all training sessions

Requirements and prospects

Desired skills

  • Diligence/Organisation
  • Completing tasks on time
  • PC literate
  • Team player
  • Good communicator
  • Polite telephone manner

Personal qualities

  • Reliable.
  • Friendly.
  • Always eager to help.
  • Positive.

Qualifications required

  • GCSE's in Maths & English at grade C and above or equivalent.

Future prospects

A full-time position might be available for the right person following successful completion of the apprenticeship process.

Things to consider

Please check public transport routes: Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.50 per hour from 1st April 2017. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

About the employer

Our passion is to deliver outstanding patient care, combined with sound dispensing advice and product recommendations that best suit individual customer needs. In additional to the highest quality equipment, we aim to provide both our store staff and our customers with an excellent overall environment. At Specsavers, we treat people as we would wish to be treated, and as such, you will be supported by well trained and motivated retail staff, in addition to an expert professional team. Our expectation is that you will share our vision to provide our patients with the very best professional service as well as exceptional customer care on every visit to your store.





Northgate Street



You must have JavaScript enabled to view a map of the location

Training provider

  • Customer Service Apprenticeship Level 2
  • Technical certificate as applicable
  • Functional skills where required
  • On the job training
  • Personal development

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by Total People Ltd

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.

Sign in to apply

Closing date: 20 Oct 2017