Business Admin Apprentice L2 Castlefield Holdings Ltd

• Greeting visitors and directing them to the correct person or department • Managing the visitors book and giving out security passes • Answering enquiries in person, by phone and on email • Providing or sending out information

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Closing date: 27 Oct 2017

Apprenticeship summary

  • Weekly wage

    £160.00

  • Working week

    Monday to Friday 8am to 5pm

    Total hours per week: 40.00

  • Apprenticeship duration

    15 months

  • Possible start date

    30 Oct 2017

  • Date posted

    04 Oct 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001317378

  • Positions

    1 available

Job Description: Day to day activities and expectations within the role

 

  • Greeting visitors and directing them to the correct person or department
  • Managing the visitors book and giving out security passes
  • Answering enquiries in person, by phone and on email
  • Providing or sending out information
  • Managing a booking system
  • Providing refreshments
  • Keeping the reception area tidy.
  • General day to day filing
  • Adhoc admin tasks
  • Staffing the reception desks
  • Taking ownership for the building they are situated in
  • Handling post
  • Data Inputting into excel spreadsheets

     

     


Requirements and prospects

Desired skills

  • Must have good organisational skills
  • Must have attention to detail
  • Good numerical, IT and time management skills
  • Excellent communication skills (both written and verbal)
  • Professional telephone manner
  • Ability to work towards deadlines and willingness to accept changing priorities when new jobs need to be completed.
  • Ability to work with people at all levels towards achieving internal and external clients’ and objectives
  • Previous work experience involving dealing with people is useful but not essential

Personal qualities

  • Good computer skills
  • Well mannered
  • Good telephone manner
  • Punctual
  • Keen eye for detail
  • Calm under pressure
  • A professional and friendly manner
  • Willingness and ability to learn on the job
  • Friendly, confident and reliable
  • Hardworking, eager to learn and develop new skills
  • Team worker with a flexible, professional attitude

Qualifications required

A-C grades in English, maths and IT or equivalent

Future prospects

To progress onto a level 3 Apprenticeship.

About the employer

We are a property development company specialising in commercial office space. We aim to achieve not just another soulless block of offices, but a living, working community. A bold statement -, “something vibrant that has already created a legacy”. We want to offer our tenants a place that people can enjoy beyond the nine to five’. This is about changing minds as well as skylines and waterfronts. We are actively recruiting for a Reception Apprentice to take responsibility for one of our four reception areas with the estates. This is a key role in the business, as all reception duties need to be delivered consistently, with high standards, professionally and according to company standards. The receptionists are directly responsible for all overseeing tenants’ needs and requirements as outlined in their lease. This position is a very customer focused role and a smiling face is vital to great all guests.

Employer

Castlefield Holdings Ltd

Address

2

Castle Street

Manchester

M3 4LZ

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Training provider

  • NVQ Level 2 Business Admin Diploma
  • Functional Skills English Level 1
  • Functional Skills Maths Level 1
  • Functional Skills ICT Level 1
  • Employment Rights and Responsibilities

Apprenticeship framework

Business and Administration

Training provider

THE OLDHAM COLLEGE

Applications for this apprenticeship are being processed by Oldham College

Contact

Richard Price 0161 785 3586 richard.price@oldham.ac.uk


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Closing date: 27 Oct 2017