Apprentice Customer Services Coordinator Snappers Ltd

To join existing customer service team, dealing with our school clients organising and participating in photoshoots and processing orders and dealing with customer enquiriesoffice admin generated by our online sales channels.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Oct 2017

Apprenticeship summary

  • Weekly wage

    £212.00

  • Working week

    Monday to Friday 40.00 hours per week

    Total hours per week: 40.00

  • Apprenticeship duration

    13 months

  • Possible start date

    06 Nov 2017

  • Date posted

    04 Oct 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC091063404

  • Positions

    1 available

You will learn about the business and will carry out customer focused tasks so will be comfortable with children and young people, providing assistance to our school photographer. You will need a DBS check and have a bubbly personality to engage quickly with people at all levels.

  • You would learn DSLR camera skills, studio lighting techniques and outdoor photography.
  • Art working using Photoshop and Lightroom software to edit and manipulate images.
  • Lab work, learning chemical wet printing, large format inkjet printing and software.
  • Other duties including answering email enquiries and phone calls and representing Snappers at our clients to ensure they have the best possible customer experience.
  • Frequent travel to schools and clients is expected therefore personal organisation and flexibility and your own ability to drive or provide personal transportation will be an advantage.
  • Applicants are expected to have a passion for photography.

Requirements and prospects

Desired skills

  • Excellent customer service skills
  • Photographic and lab skills Experience in MS Office Excel & Word Focussed to deliver high quality performance
  • Good attention to detail
  • Engages easily with young people
  • Can drive a car or other personal transport

Personal qualities

  • Excellent communication skills
  • Highly organised and able to cope with multiple tasks at one time
  • Self-motivated, enjoys working in a productive environment
  • Flexible attitude

Qualifications required

Minimum X5 GCSE's grade C or above to include : English & Maths

Future prospects

Every effort will be made to continue employment after the apprenticeship has finished. All previous apprentices have taken up full time roles within the company.

About the employer

Established photography service.

Employer

Snappers Ltd

Address

Abbas Business Centre

Main Road

Winchester

SO21 1BQ

You must have JavaScript enabled to view a map of the location


Training provider

  • City and Guilds Level 2 Diploma in Customer Service
  • Functional Skills qualification in Mathematics at Level 1
  • Functional Skills qualification in English at Level 1
  • Employer rights and responsibilities Personal learning and thinking skills

Apprenticeship framework

Customer Service

Training provider

BROCKENHURST COLLEGE

Applications for this apprenticeship are being processed by Brockenhurst College

Contact

Janet Turner


Employer's Application Instructions

Apply via GetMyFirstJob - applications come through to the provider, are prescreened by a telephone interview.


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Oct 2017