Apprentice Sales Assistant The Bradfords Group Limited

As part of our team at our Yeovil branch, you will learn all aspects of sales; how to deal with customers, how to provide excellent customer service and build your expertise about the wide range of building products we sell. The Apprenticeship will give you the opportunity to learn about our business and become an integral part of a great team.

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Closing date: 22 Oct 2017

Apprenticeship summary

  • Annual wage

    £13,962.00 - £16,405.00

  • Working week

    Mon to Fri - 7.30am to 5.00pm with one-hour unpaid lunch plus every other Sat, 8.00am to 12.30pm. Candidates aged 16-18yrs are not required to work more than 40hrs per week. Total hours: 44.75 (hours are based on the candidate being over 18)

    Total hours per week: 44.75

    (the hours are based on the candidate being over 18)

  • Apprenticeship duration

    15 months

  • Possible start date

    31 Oct 2017

  • Date posted

    03 Oct 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

This is a fantastic opportunity to join our busy team as an apprentice and learn all aspects of sales activities including product knowledge and customer support.

  • You will learn all aspects of sales
  • How to deal with customers
  • How to provide excellent customer service as well as building your expertise about the wide range of building products we sell

Requirements and prospects

Desired skills

  • Friendly and customer service focussed
  • Confident and willing to learn.
  • Good communication skills
  • Good PC skills including knowledge of MS Office, Windows and iOS devices.
  • Able to take in information and follow instructions
  • Able to work as part of a team and contribute to team meetings.
  • Driving licence - travel may be required to visit our merchant branches across the south west

Personal qualities

  • Well organised
  • Able to listen and ask questions
  • Able to prioritise to ensure the most important tasks are dealt with and completed in a timely manner.
  • Have a helpful and pro-active attitude to situations to help provide a prompt and reliable support service to customers.

Qualifications required

Educated to GCSE standard or equivalent with pass in English & Maths

Future prospects

Opportunity to progress in a growing business and develop product knowledge, sales and customer service skills through training and development in the role.

Things to consider

Some travel may be required to visit our merchant branches across the south west. With regards to interview, adequate notice will be given. Interview process may also consist of spending a day with the branch to experience how the role fits into the business.

About the employer

Bradfords Building Supplies is one of the largest independent suppliers of building materials. Our merchant business employs over 600 people across 41 locations and we pride ourselves on our customer service. Our customers trust us for our expertise and our ability to provide a consistently reliable and friendly service.


The Bradfords Group Limited


96 98

Hendford Hill


BA20 2QR

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Training provider

You will complete the Retailer Standard and will also undertake in-house training linked to our systems and business processes to gain a full understanding of how we operate and how to provide an excellent sales service to our customers and suppliers.

You will meet regulary with an Assessor who will deliver the Retailer Standard and ensure you are prepared to undertake the End Point Assessments which will include:

  • On demand test: 30 minute on demand multiple choice test Scenario based questions, usually taken on screen. Externally set and marked automatically by the assessment organisation. Undertaken either on the employer’s premises or off site.
  • Practical observation: 2 hour observation of the apprentice in the workplace by the independent end assessor. 
  • Professional discussion: 1 hour structured meeting led by the independent end assessor, involving the apprentice and employer (e.g. line manager). Focusing on how they have performed during the apprenticeship and their overall achievement of the knowledge, skills and behaviours in the standard.
  • Completion: Independent end assessor confirms that each assessment element has been completed. The grade is determined by the independent end assessor on the overall performance of the apprentice in the observation and professional discussion: Pass / Distinction / Fail.

20% of the time on your Apprenticeship will be spent off-the-job training.

Apprenticeship standard

Retail > Retailer

Training provider


Applications for this apprenticeship are being processed by Yeovil College


Serena Foreman 01935 845557

Before you apply

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Closing date: 22 Oct 2017