Apprentice Telesales/Customer Service Advisor MIDPOINT MARKETING LTD

Main duties: • Make outbound calls to prospective customers • Answering questions about products or the company • Asking questions to understand customer requirements and close sales • Explaining and promoting the product to prospective clients • Maintaining and updating customer database

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Closing date: 14 Nov 2017

Apprenticeship summary

  • Weekly wage

    £140.00

  • Working week

    Monday to Friday 9am – 5pm

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    19 Nov 2017

  • Date posted

    04 Oct 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001317015

  • Positions

    2 available

Main duties:

  • Make outbound calls to prospective customers
  • Answering questions about products or the company
  • Asking questions to understand customer requirements and close sales
  • Explaining and promoting the product to prospective clients
  • Maintaining and updating customer database
  • Ability to work well under pressure in order to get the job done and reach targets to achieve bonus and contribute to the team’s success

Requirements and prospects

Desired skills

  • Excellent telephone manner
  • I.T. – quickly and efficiently accessing records, checking databases and updating files, often whilst talking to a
  • Potential customer at the same time.
  • Organisation – planning schedules, setting priorities, coordinating with other members of a sales team and coping with multitasking.

Personal qualities

  • Persuasive
  • Determined
  • Confident, hardworking and ambitious
  • Natural charisma – the ability not simply to charm people but to come across as genuinely likeable, trustworthy, and interested in what they have to say.

Qualifications required

A good standard of English and Maths.

Future prospects

On completion of the apprenticeship you will be offered a permanent position.

About the employer

We are a marketing company that’s currently reselling for a Telecoms Provider delivering very competitive rates and the best level of service in the telecommunications market. Due to expansion of the campaign, new opportunities have now become available for Junior Telesales Executives to join our already successful sales team.

Employer

MIDPOINT MARKETING LTD

Address

Challenge House Suite 1.01

Sherwood Drive

Milton Keynes

MK3 6DP

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Training provider

  • Level 2 NVQ Certificate in Sales
  • Level 2 Certificate in Principles of Sales
  • Functional Skills qualification in Mathematics at Level 1 if required
  • Functional Skills qualification in English at Level 1 if required
  • Employee Rights and Responsibilities
  • Personal Learning and Thinking Skills

Apprenticeship framework

Sales and Telesales

Training provider

The Intraining Group Limited

Applications for this apprenticeship are being processed by The Intraining Group

Contact

Mitchell 0330 123 3220 mitchell.mcgannity@rathboneuk.org


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Closing date: 14 Nov 2017