Learning and Development Administrator Apprentice United Learning

To undertake the full range of administrative responsibilities within a busy Learning and Development team. To contribute to the smooth running of the office. To support other team members to provide a quality service to our customers.

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Closing date: 30 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    37.5 hours per week, Monday to Friday

    Total hours per week: 37.50

  • Apprenticeship duration

    18 months

  • Possible start date

    06 Nov 2017

  • Date posted

    03 Oct 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

Manage the following mailboxes, responding to queries and distributing queries where appropriate.

  • United Learning Institute
  • United Leadership
  • Lifelong Learning
  • BiE Induction

To co-ordinate the day-to-day running of the People Development Pathways (i.e. annual training calendar) - including venue bookings, facilitators, designing/organising communications and recording attendance.

To manage administration of the United Learning Institute (online CPD portal) – create and manage events, assign delegates and assist with technical aspects of the People Development Pathways.

To administer, manage and maintain records for Central Office eLearning – Safeguarding (Educare) and Health & Safety.

To assist the Learning & Development Advisor with the Central Office Training Needs Analysis, Talent Management processes and the Masters funding applications.

Provide administrative support for the annual BiE Induction Conference for new teachers, Middle Leaders, Senior Leader and Heads (prior, during & post the event). Including attendee registration, enquiries, event coordination, dinner arrangements and host school support.

To administer, pursue and produce reports for evaluation of CPD activities and events.

Provide administrative support to the Lifelong Learning (apprenticeship) programme, through enquiries and data input.

Act as a main point of contact for People Development and provide administrative support to the Learning & Development Advisor as required; including invoicing, booking travel, conducting research and preparing papers.

To undertake any other tasks that are deem reasonable and assigned by the Learning & Development Advisor, Deputy Director of HR or Director of People.


Requirements and prospects

Desired skills

  • Good organisation, communication and team-working skills
  • Experience of Microsoft Office systems including Word and Excel, Outlook and Powerpoint
  • Attention to detail
  • Competent use of internet and email systems
  • Ability to listen and follow instructions
  • Proactive nature and ability to work on own initiative
  • Ability to work in a confidential manner
  • Experience of working in a busy office environment

Personal qualities

  • Enthusiasm
  • Proactive outlook
  • Practical
  • Willing to learn and progress
  • Customer orientated
  • Work as part of a team
  • Confident
  • Well presented

Qualifications required

GCSE grade A to C in Maths and English is required due to the technical nature of the role (or equivalent).

Future prospects

After successfully completing the apprenticeship programme, there is the possibility that you will be offered a full time position and opportunity to further progress within the company, subject to satisfactory performance.

Things to consider

Long periods of time spent sitting at a desk using a computer. You will be required to think quickly, be confident and have good communication skills. It is essential that you use your own initiative. This is a high pressure role and so you will need to be able to work well in this environment.

About the employer

United Learning is a large, and growing, group of Schools aiming to offer a life changing education to children and young people across England. Our ethos is ‘the best in everyone’ and we believe that every individual has the potential to succeed. As a Group, we offer good career opportunities, better pay, benefits and ultimately, the satisfaction of helping children to succeed. You will have excellent working conditions, including a modern open plan working space, free car parking and an on-site, subsidised canteen. We are looking for ambitious and confident individuals to join our team at Central Office in Peterborough.


United Learning


Worldwide House

Thorpe Wood



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Training provider

  • Level 3 Advanced Business Administration Apprenticeship
  • Employer Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)
  • Transferable skills as required

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by New College Stamford


Paul Ward 01780 484300 Paul.Ward@stamford.ac.uk

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Closing date: 30 Oct 2017