Business Administration Apprentice West Cheshire College

The apprentice will be directly responsible to either a Director of Faculty or Cross College Function. The role will require liaison with managers, other support staff, lecturers, trainers, assessors, commercial client and learners.

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Closing date: 23 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    37 hours per week

    Total hours per week: 37.00

  • Apprenticeship duration

    13 months

  • Possible start date

    06 Nov 2017

  • Date posted

    03 Oct 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    2 available

Specific Duties:

  • Contribute to the effective and efficient operation of the administrative support team.
  • Show initiative in planning and organising allocated tasks.
  • Enter, retrieve and print data in a database.
  • Set up and maintain spreadsheets.
  • Communicate information in person in addition to using telephone, letter and e-mail.
  • Photocopy, present and distribute complex documents.
  • Produce and distribute mail merge documents.
  • Prepare and print documents using information technology.
  • Undertake reception desk duties.
  • Provide excellent and effective customer service.
  • Receive and assist visitors.
  • Record store and supply information using paper-based filing systems.
  • Respond to internal and external telephone enquiries.
  • Contribute to the arrangement of events/courses including catering and refreshment services for visitors.
  • Assist in the co-ordination of mail services.
  • Maintain and issue stock items.
  • Participate in College enrolment days, open days and other similar events.
  • Attend appropriate meetings, take notes and action recommendations.

Generic Duties and Responsibilities:

  • Promote a culture of innovation, excellence and equality.
  • Reflect the vision, mission and values of the college.
  • Contribute to the development of and ensure compliance with all College policies, procedures and agreements.
  • To actively contribute to the risk management of the College.
  • To positively promote and implement the College’s strategies on equality, diversity, safeguarding.
  • Undertake appropriate staff development activities that support personal development and the changing needs of the College and its environment.
  • Be aware of, and responsive to, the changing nature of the College and adopt a flexible and proactive approach to work.
  • Undertake such other duties as may reasonably be required commensurate with this grade, at the initial agreed place of work or at other locations in the College catchment area.

Requirements and prospects

Desired skills

  • Proven ability of successfully achieving tasks and to a high standard
  • Good IT Skills including use of Microsoft Office and Outlook


  • Previous administrative work experience or work involving dealing with people

Personal qualities

  • Committed to completion of the apprenticeship
  • Self-motivation and a willingness to learn and develop new skills
  • A genuine desire to take maximum advantage of an excellent learning and career opportunity
  • A positive ‘can do’ attitude
  • Respect for confidentiality
  • Ability to represent the College in a professional manner

Qualifications required

  • Minimum of 4 GSCEs or equivalent (this must include A*–D in Maths and English Language or equivalent)
  • Competent user of computer software packages in particular Microsoft Office packages

Future prospects

Could lead to an exciting career in Administration.

About the employer

We are a leading provider of Further Education in West Cheshire. We offer learning opportunities, including Apprenticeships and full-time programmes, to young people aged 14 to 19 and part-time opportunities to adults, including professional qualifications, HNCs and HNDs, and Foundation Degrees. The College’s Commercial Services team also deliver bespoke training solutions and Apprenticeships to small to medium-sized enterprises, as well as the region’s largest organisations, including Vauxhall, Unilever, Marks and Spencer, Debenhams, the NHS and Scottish Power.


West Cheshire College


Ellesmere Port Campus

Sutton Way

Ellesmere Port

CH65 7BF

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Training provider

  • Apprenticeships are work-based training programmes designed around the needs of the employer and the employee.
  • Apprenticeship training will be based  within West Cheshire college.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by West Cheshire College


janet brennan 01244 656464

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Closing date: 23 Oct 2017