Apprentice Health & Fitness Membership Sales Advisor South Ribble Tennis & Fitness Centre

Are you looking for a new challenge and to work in something that inspires you? Could you motivate others to enter the leisure centre, and encourage them to be more active more often? If so, this Apprenticeship with South Ribble Community Leisure is for you!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Nov 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    32 Hours Per Week - Monday to Thursday 1pm-9pm

    Total hours per week: 32.00

  • Apprenticeship duration

    12 months

  • Possible start date

    16 Nov 2017

  • Date posted

    03 Oct 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    3 available

Serco are working with an external organisation for recruitment to this apprenticeship scheme. Your application will be shared with an external organisation. By continuing with your application you are consenting to your application being shared with our partner Lifetime Training

To learn and support the commercial success of the Health and Fitness, Swimming and Swimming Lesson business on site plus online, through the promotion and selling of the leisure facility’s membership packages.

Duties would include:

  • To understand the individual site focus and the sales expectations for the year in relation to new sales and member growth
  • To promote & sell health & fitness, swimming and swimming lesson memberships within the leisure centre and online
  • To work with the sales and marketing managers to ensure smooth implementation of all Health and Fitness and Aquatic promotions internal and externally
  • To develop new corporate sales opportunities with local employers to assist with member growth. In addition refresh existing corporate relationships
  • To support the sales and front of house teams on developing the customer experience using the mystery visitor reports and associated action plans
  • To work on events that promotes the services and facilities available in South Ribble community Leisure such as Leyland festival, Fresher’s Fayre, Open Days
  • To accurately record all sales completed on a daily basis ensuring every aspect of the sales process, in line with the sales SMS manual, is followed professionally from first customer contact to payment and gym induction booking
  • To be proactive in generating sales leads on a day to day basis
  • To write a monthly sales activity planner to ensure that outreach ties in with marketing activity
  • To be compliant with data protection and contract laws at all times


  • Responsible to the Sales and Fitness Manager and Line Managers (Facility Manager and Commercial and Event Manager)


  • Minimum GCSE or equivalent


  • Experience and or interest in a customer service, sales or leisure industry is desirable


  • Commission also available on achieving the sales targets set, commission OTE £0 - £2500

Requirements and prospects

Desired skills

  • Good communication skills
  • Computer literate
  • Good telephone manner
  • Self motivated and organised
  • Friendly and outgoing
  • Reliable
  • Confident

Personal qualities

  • High personal integrity and motivation
  • High commitment to business success
  • An open, honest and friendly outgoing personality

Qualifications required

Minimum GCSE or equivalent desirable but not essential.

Future prospects

On-going training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early

About the employer

South Ribble Tennis & Fitness Centre offers a great range of facilities and activities from gym membership to a game of tennis, to children’s holiday activities. Learn to play tennis with a course of lessons, or work out in our fitness suite. Thinking of joining a gym? South Ribble Tennis & Fitness Centre is now home to a NEW REFURBISHED Fitness Suite and Virtual Spin Studio- with the latest equipment from Life Fitness.


South Ribble Tennis & Fitness Centre


Cuerden Way



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Training provider

  • Level 2 Apprenticeship in Sales
  • Functional Skills in Maths, English and IT (if applicable)

Apprenticeship framework

Sales and Telesales

Training provider


Applications for this apprenticeship are being processed by Lifetime Training Ltd

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Nov 2017