Customer Service Apprenticeship Best Of British Business Online Limited

The successful candidate will be completing an NVQ Level 2 in Customer Service while working within a convenience store based in Preston.

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Closing date: 30 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Hours between 7am - 10pm - Weekend work may be required.

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    31 Oct 2017

  • Date posted

    29 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

We are currently recruiting Shop Assistants to join our team in Bamber Bridge.

Duties and responsibilities would include:

  • Maximise sales by delivering excellent customer service
  • Merchandising stock onto the shelves to deliver the best availability
  • Rotating stock to ensure legal compliance
  • Controlling and replenishing stock levels
  • Till operation and cash handling
  • Ensuring that all store standards including customer service, health and safety, and food and hygiene are maintained, making the store a safe place to shop
  • General cleaning duties to ensure a clean and safe environment

Key Experience, Knowledge and Skills:

  • Previous experience in retail would be an advantage
  • Courteous and helpful
  • Good communication skills
  • Able to comply with defined process and procedures
  • Genuine enthusiasm for customer service
  • Flexibility and positive attitude

30 hours - may involve working evenings and weekends.

Requirements and prospects

Desired skills

  • Punctual
  • Reliable
  • Organised


Personal qualities

  • Friendly
  • Customer focused

Qualifications required

None required.

Future prospects

Potential Permanent Career

Things to consider

Please be aware of the vacancy location, hours and wage before applying.

About the employer

As competition in the convenience store sector increases, it is now more important than ever to ensure that you offer the highest standards, the best service and the very best value for money to your customers. With Best-one you will get all the support you need to be a successful and profitable independent retailer. - Retailer Support - Online Ordering


Best Of British Business Online Limited



Lychfield Drive



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Training provider

  • The successful candidate will be completing an NVQ Level 2 in Customer Service
  • You will also be completing your Tech Cert and ERR Workbook
  • Also, unless exemp, you will be required to complete your Functional Skills in Maths English and ICT

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by Jt Development Solutions Ltd


Danielle Mainprize 07960012738

Before you apply

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Closing date: 30 Oct 2017