Technical Help Desk Apprentice PAYZONE UK LIMITED

As part of the Technical Helpdesk team, you will be providing support to store owners.

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Closing date: 20 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    37.5 hours per week (Shifts ranging from 8:00 am - 16:00 pm, 09:00 am - 17:00 pm, 10:00 am - 18:00 pm)

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    30 Oct 2017

  • Date posted

    29 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Providing support to store owners as part of the Technical Helpdesk Team.
  • Full training is provided as well as support from coaches.
  • This is a telephone based role working on a CRM system. 

Requirements and prospects

Desired skills


  • IT Literate.
  • Good communication skills. 
  • Someone who is not afraid of technical issues!

Personal qualities

  • Confident.
  • Reliable.
  • Profesional demeanour 
  • Smart in appearance. 

Qualifications required

  • GCSE Maths & English grades A-C

Future prospects

Payzone genuinely see this as a career opportunity for the right candidate with opportunities for growth within the company.

About the employer

For more than 25 years, Payzone has dedicated itself to helping small and independent businesses grow across the UK. We specialise in providing payment solutions that make payments easy for retailers, businesses and customers.




Triangle Court Unit 4

Cheshire Avenue



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Training provider

  • Full Training provided as well as support and coaches. 

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by SOLVO VIR LTD


Solvo Vir 07712322899

Before you apply

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Closing date: 20 Oct 2017