IT Support Apprentice City Of London Freemens School

To provide first line IT support and help desk services to Freemen’s School staff and students and assist in supporting the Freemen’s School IT systems. To complete the agreed apprenticeship learning programme. To take ownership of the learning process with support provided by college and the department.

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Closing date: 25 Oct 2017

Apprenticeship summary

  • Annual wage

    £18,100.00

  • Working week

    Monday - Friday 9:00am - 5:30PM

    Total hours per week: 37.50

  • Apprenticeship duration

    15 months

  • Possible start date

    30 Oct 2017

  • Date posted

    27 Sep 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001315279

  • Positions

    1 available

To provide first line IT support and help desk services to Freemen’s School staff and students and assist in supporting the Freemen’s School IT systems.

KEY DUTIES –   

  • Provide support to the School’s staff and students in the use of desktop operatin systems, applications and hardware, and log support calls and respond as appropriate.
  • Install, upgrade, configure and maintain desktop hardware and software.
  • Booking IT equipment for lessons and assisting with the delivery of these resources to classrooms.
  • Maintain IT databases and documentation, including help desk systems, asset control and other documentation as required.

Requirements and prospects

Desired skills

  • Knowledge of Microsoft OS (Windows 7/10) and the Microsoft Office suite.
  • Reasonable knowledge of PC hardware and common maintenance operations.
  • Good telephone manner – polite, patient and diplomatic with excellent customer service skills.
  • Ability to prioritise and effectively time manage using the call logging system.
  • High proficiency in English; both spoken and written

Personal qualities

  • Adaptability and flexibility
  • Professionalism
  • Positive attitude and energy
  • Mature, calm person

Qualifications required

To be an IT Support and Networking Apprentice you will need to be a tech enthusiast with 5 GCSEs (ideally A* - C) including Maths and English.

Future prospects

Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career.

About the employer

City of London Freemen's School is a coeducational public school for day and boarding pupils, located at Ashtead Park in Surrey, England.

Employer

City Of London Freemens School

Address

Park Lane

KT21 1ET

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Training provider

  • You will receive full training and support from the Just IT Apprenticeship team to increase your skills.
  • Your training will include gaining internationally recognised Level 3 IT qualifications.

Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider

JUST I.T. TRAINING LIMITED

Applications for this apprenticeship are being processed by Just I T Training Limited


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Closing date: 25 Oct 2017