Business Admin Apprenticeship C Crockford

Central Park Medical centre are looking for the right candidate to work with them supporting other members of staff and patients that attend the centre for medical help and support. You will be based within the reception area helping with queries

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Closing date: 30 Nov 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    39 hours a week Monday-Friday (9-5pm)

    Total hours per week: 39.00

  • Apprenticeship duration

    12 months

  • Possible start date

    04 Dec 2017

  • Date posted

    26 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Supporting a team with general administration and reception duties
  • Ensuring the office is ran efficiently
  • Excellent written and communication skills
  • Scanning various documents into their computer systems
  • Answering the telephone
  • Database entry used to inputting and Microsoft packages
  • Inbound and outbound telephone calls to work colleagues and clients
  • Post, filing and copying, faxing and scanning
  • Follow up calls
  • Working as part of a team

Requirements and prospects

Desired skills

  • Excellent database skills and knowledge of Microsoft packages would be an advantage
  • Great communication skills
  • Answering calls
  • Time keeping
  • Able to carry out tasks when required
  • Able to work independently and as part of a team
  • Use of a diplomatic approach
  • Excellent customer service skills
  • Understanding the clients needs and requirements
  • Listening skills

Personal qualities

  • Smart and professional manner
  • Friendly and outgoing personality
  • Positive attitude
  • Willing
  • Patient
  • Confident
  • Enjoys a challenge
  • Problem solver
  • Accurate
  • Able to cope with day to day activities

Qualifications required

  • 5 GSCE's at grade  A-C (or equivalent) desirable but not essential

Future prospects

You will be able to progress from your L2 business admin, onto your L3 should you be successful and prove you are the right person for the job role over your 12 month apprenticeship

Things to consider

Are you willing to work the odd late night?

About the employer

The Practice is based at Victoria Central Health Centre in very modern, purpose built premises designed to deliver the best for you, however retaining the best traditions of the family medical practice. They aim to provide up-to-date medicine in a traditional manner, with accents on preventative care, family medicine and continuing care for patients with chronic illness. 

Their dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction


C Crockford


Victoria Central Hospital

Mill Lane


CH44 5UF

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Training provider

  • L2 business administration
  • Functional skills
  • Delivered to you by Interserve learning and employment who deliver the qualification to you within the workplace

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Interserve Learning & Employment


Jules Westbrook

Before you apply

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Closing date: 30 Nov 2017