Advanced IT & Telecoms Apprentice IT Support, Networks and Systems Semtec Ltd

The role encompasses system maintenance, development and day to day technical support for customers and our network. Technology will include Linux, Microsoft, Tablet and smart phones, networking broadband, email, web hosting, domain names and DNS.

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Closing date: 25 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday 9 - 5

    Total hours per week: 37.50

  • Apprenticeship duration

    1 years

  • Possible start date

    01 Nov 2017

  • Date posted

    25 Sep 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

Additional duties may include:

• Data Modelling 
• Technical Fault Diagnosis
• Working with ICT Hardware and Equipment
• Investigating and Defining Customer Requirements for ICT Systems
• Managing Software Development
• Quality Management of ICT Products and Services
• Remote Support for Products or Services
• Security of ICT Systems
• Software Installation and Upgrade
• System Management
• System Operation
• Technical Advice and Guidance
• Testing ICT Systems
• User Profile Administration
• Database Software
• Using Email
• Using The Internet
• Spread sheet Software
• Website Software
• Word Processing Software
• Project Management Software
• Imaging Software

Requirements and prospects

Desired skills

• Understanding of Windows and Linux operation systems
• Use of email
• Knowledge of internet technology
• Excellent communication skills in person and by telephone

Personal qualities

• Friendly
• Adaptable
• Proactive
• Confident 
• Fast Learner
• Familiar with existing technology

Qualifications required

Five GCSEs at Grade A* to C including English, Mathematics, Science and ICT based subject or equivalent

Future prospects

Nationally recognised qualification upon completion of your Apprenticeship Programme. To become fully proficient in the delivery of technical support, and systems administration with the opportunity to grow in to a more specialist capacity deemed by your particular strengths and technical ability.

About the employer

Internet & Business IT Services and Technical support


Semtec Ltd


Bellamy House Station Road


GU32 3ET

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Training provider

NVQ Level 3 Infrastructure Technician 


Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider


Applications for this apprenticeship are being processed by Highbury College


Alison Marriott 02392 728263

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Closing date: 25 Oct 2017