Apprentice Sales Support Assistant Hydro Industry Direct Ltd

Hydro Industry Direct is a new company, with a new approach to wholesale. Due to expansion and moving into our own warehouse we require staff for sales assistant positions, which with ongoing training, and the right attitude, will lead to developed sales team positions.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Working Week: Mon-Fri 9-5 with 1/2hr lunch

    Total hours per week: 40.00

  • Apprenticeship duration

    15 months

  • Possible start date

    09 Nov 2017

  • Date posted

    27 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available


  • Develop an understanding of the product range
  • Take incoming calls to receive customer orders
  • Learn to up-sell and cross-sell
  • Inform customers of order discrepancies
  • Make outgoing calls to gather market information and generate sales
  • Feed customer feedback into the management team
  • Be aware of competitor products to feed into the management team
  • Liaise with the Operations team regarding dispatch of orders 
  • Maintain a safe and tidy working environment

Requirements and prospects

Desired skills

  • Good Communicator 
  • Team Player
  • Numerate
  • Good Telephone Manner
  • Can work independently 
  • Asks for help when unsure
  • Literate
  • Good IT skills
  • Ability to Follow Instruction

Personal qualities

  • Positive Attitude 
  • Self motivated
  • Enthusiastic 
  • Trustworthy
  • Honest
  • Has Integrity 

Qualifications required

Candidate requires GCSE A*–D English & Maths or equivalent grades.

Future prospects

This is an excellent opportunity within a developing business, excellent opportunities to develop a successful career on completion of the candidate’s apprenticeship.

About the employer

Hydro Industry Direct Ltd is the UK's newest and most innovative distributor of hydroponics products. Supplying a growing number of retailers in the UK market, our range of premium quality products at competitive prices, means our products are fast becoming permanent fixtures in the UK hydroponic market.


Hydro Industry Direct Ltd


Unit 8

Thornhill Road


B98 9ND

You must have JavaScript enabled to view a map of the location

Training provider

You will complete the following training: 

  • Level 2 NVQ in Sales and Telesales 
  • Level 1 Functional Skills in English and Maths
  • Technical Certificate 

Apprenticeship framework

Sales and Telesales

Training provider


Applications for this apprenticeship are being processed by Heart of Worcestershire College


Jake Price 01905-743439

Employer's Application Instructions

Please ensure you create an account on the link provided to apply for this vacancy.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Oct 2017