Receptionist/Administrative Assistant Apprentice AURORA CARE AND EDUCATION OPCO LIMITED

To provide a full and effective reception service to Meldreth and Orchard Manor. To provide administrative and secretarial support, including typing correspondence, reports and other documents, minuting meeting, maintaining files and booking equipment, vehicles etc.

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Closing date: 19 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday, shifts TBC.

    Total hours per week: 39.00

  • Apprenticeship duration

    18 months

  • Possible start date

    27 Nov 2017

  • Date posted

    21 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Duties to include the following:

  • Undertake word processing duties, for example reports, in a presentable manner.
  • Produce a range of letters and documents using Word, Excel, Powerpoint, and other software, as required.
  • Attend and minute meetings.
  • Maintain records and files in an orderly fashion so that information can be retrieved quickly and effectively.
  • Maintain a neat, tidy and professional reception area.
  • Operate telephone system ensuring incoming and outgoing calls are dealt with professionally and directed to the appropriate person.
  • Greet all visitors, parents, contractors and staff in a friendly and courteous manner, directing them on site according to need; issue passes, ensuring they understand the site’s Health and Safety requirements.
  • Communicate effectively with a diverse range of visitors and staff, establishing their requirements for being on site.
  • Control outgoing mail and distribute incoming mail.
  • Receive deliveries and ensure they are directed to the appropriate person(s).
  • Maintain vehicle booking in and out systems, accommodation and room booking systems.
  • Support the L&D Manager by preparing training material as directed.
  • Maintain confidentiality at all times in accordance with Data Protection.

Requirements and prospects

Desired skills

  • Ability to demonstrate experience of administration.
  • Excellent written and verbal communication skills.
  • IT skills including Word, Excel and Outlook.
  • Be able to establish accurate databases.
  • Excellent numeracy skills.
  • Ability to work to deadlines and maintain accuracy.

Personal qualities

  • Good communication both verbal and written.
  • Abuility to work as part of a team.
  • Ability to exercise discreaton and ensure confidentiality.
  • Strong interpersonal skills - diplomacy, tact, influencing and assertiveness.
  • Patient and collaborative approach to problem solving.
  • Ability to work flexibly to meet the needs of the service.

Qualifications required

  • Good level of Maths and English.
  • Good communication skills.

Future prospects

Full time employment. Career progression. Steps towards management.

Things to consider

Can you travel easily to and from Meldreth? On-site single occupancy accommodation may be available.

About the employer

Located on a 14-acre site Aurora Meldreth Manor is a special school and children’s home for children aged 6-19 and Orchard Manor is a transitional service for young adults aged 19-25. Both support individuals who have severe and complex learning difficulties, including physical and sensory difficulties and complex health needs which impact on their daily lives.




Aurora Meldreth and Orchard Manor

Fenny Lane

Nr Royston


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Training provider

You will undertake an Intermediate (Level 2) Apprenticeship in Business and Administration. This will include:

  • The Level 2 Diploma in Business and Administration.
  • Employment Rights and Responsibilities (ERR).
  • Personal Learning and Thinking Skills (PLTS).

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Cambridge Regional College


Apprenticeships Team 01223 418778

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Closing date: 19 Oct 2017