Customer Service Apprentice FOUNDRY GYM (2013) LTD

This is an exciting opportunity at Foundry Gym. As a customer service apprentice you will provide support across the company, in a supported gym environment. You will provide administrative support covering all aspects of administrative duties including, Data Entry, invoicing, dealing with customer enquiries, General Administration & maintenance.

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Closing date: 20 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Mon - Fri (Some weekend work)

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    21 Oct 2017

  • Date posted

    20 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

We are looking for someone that has a passion for health and fitness and after doing their customer service apprenticeship, go onto their personal training qulification.

Day to Day...

  • Talk to customers on the phone
  • Email
  • Help customers
  • Deal with money payment
  • General assistance around the gym
  • Gym maintenance i.e. putting weights away, ensuring the areas are safe and clean.

Requirements and prospects

Desired skills

  • Well presented
  •  Professionalism
  • Excellent Communication
  • Reliable
  • Polite
  • Honest
  • Attention to detail
  • Good telephone manner
  • Knowledge of Microsoft Office packages

Personal qualities

  • Confident communicator
  • Punctual
  • Reliable
  • Hardworking
  • Good Work Ethic

Qualifications required

Good standard of Maths, English and ICT - A-D of GCSEs or equivalent

Future prospects

Once the successful applicant has finished their apprenticeship they will have to opportunity to progress onto Level 3 Qualification, and may gain a permanent job.

Things to consider

We ask that all applications are made directly through this website (Apprenticeship Vacancies) any applications that are made directly to the employer will jeopardise your chance of an Apprenticeship with this employer and will not be considered as part of the selection process.

About the employer

The foundry gym is not a generic faceless gym like so many others, our members have a cool contemporary place to work out.The down to earth environment is clean and tidy but definitely not clinical. Our members range from young adults to more elderly members and everyone in between and from complete gym novices to seasoned professionals. Using only top of the range equipment such as hammer strength and life fitness, our members can work towards gaining peak physical condition in a hard working environment.





Pool Street



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Training provider

  • NVQ Technical Certificate Level 2
  • Maths
  • English
  • Customer Service Skills
  • Gym Equipment Induction

Apprenticeship framework

Customer Service

Training provider

Nova Training

Applications for this apprenticeship are being processed by Nova Training Ltd


Kat Palmer 07497771829

Before you apply

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Closing date: 20 Oct 2017