Apprentice Ward Nutrition Assistant Hull & East Yorkshire Hospitals NHS Trust

Provide encouragement & support to patients who need assistance to manage nutrition and hydration. Participate in the assessment of patients’ individualised nutritional needs & implement treatment plans & provide practical support to facilitate improvements in nutritional intake of patients. Monitor & record progress to care professionals.

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Closing date: 25 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday to Friday 9am to 5pm

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    06 Nov 2017

  • Date posted

    20 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    3 available

Hello, we are Hull and East Yorkshire Hospitals NHS Trust (HEY). HEY is an extraordinary place to undertake an award winning apprenticeship programme. We have helped many local people gain invaluable experience of working in the NHS today, along with a nationally recognised qualification.

What is the role?

We are looking for remarkable candidates for our 12-month Apprentice Ward Nutrition Assistant (Level 2) programme to provide effective, caring, and compassionate support that will help improve the nutritional care of our older patients.  Applicants must be willing to work closely with nursing, dietetic, housekeepers and catering staff to provide individualised care that focuses on the oral nutrition and hydration needs of older people in hospital. Duties will include providing encouragement and support to help people eat and drink and provide nutrition drinks and snacks to people who need building up, as well as collecting information to aid nutritional assessments.

Who are we looking for?

The post will be demanding so we are looking for candidates who are ready for the challenge and share our values of care, honesty, and accountability. The successful candidate must have good communication skills and an interest in the clinical benefits of nutrition.

To monitor, record and report progress to relevant health care professionals.


The following are examples of the duties the apprentice may undertake. Training and support will be provided;

Responsibilities for Patient/Client Care

  • Provides assistance and encouragement with food choices and, where appropriate, seeks alternative menus/options for individual patients
  • Provides nutritional drinks and snacks to a defined group of patients under direction of the registered nurse/dietitian
  • Supports patients practically at mealtimes to improve their food and drink intake
  • Follows nutritional care plans developed by the registered nurse
  • Monitors and records and relevant information that may impact/improve food and fluid intake

Responsibilities for Policy and Service Development Implementation

  • Follows policy and guidelines informing members of the multi professional team of any changes
  • Responsibilities for Financial and Physical Resources
  • Uses specialist equipment to assist in delivery of activities for patients, following a training period
  • Is proficient in the use of specialist equipment as an aid
  • Responsible for the cleaning of equipment used

Responsibilities for Human Resources

  • Contributes to supporting new members of staff during their induction
  • Explains and demonstrates to other team members a range of learnt procedures, assisting them to develop skills
  • Responsibilities for Information Resources
  • Communicates and delivers accurate and timely records on patients well-being and performance using paper and IT based systems, in accordance with Trust policy

Responsibilities for Research and Development

  • Assists in audits and research-based studies to evaluate the effectiveness of activity interventions
  • Assist patients to complete satisfaction surveys
  • Attends learning centre weekly for continued education

Freedom to Act

  • Works under the direction of a registered nurse, to deliver a range of pre-determined care procedures
  • The post holder is required to undertake a range of routine procedures for the ward and department, without the need to refer to the trained nurse


  • Communication and Relationship skills
  • Supports patients and their families, through communicating information using a variety of methods, to ensure effective understanding and reporting the outcome to the nurse in charge
  • Contributes to the effective communication between members of the multidisciplinary team, taking personal responsibility to update and share information
  • Ensures information is conveyed to the patient in a timely  and understandable manner, using different communication methods to clarify understanding
  • Responsible for ensuring the registered nurse receives factual, prompt and accurate information on how patients progress
  • To demonstrate a variety of verbal and non-verbal communication skills in assessment and treatment of older people, to help patients feel supported, e.g. persuasion, motivation and explanation
  • Training and Experience
  • Undertake the Level 2 (Intermediate) Apprenticeship in Support Services in Healthcare within the 12 month period; meeting regularly with an assessor, completing assignments/portfolio (including work in own time) and attending any scheduled examinations/tests
  • Completes all statutory and mandatory learning required of the role
  • Demonstrates knowledge of general nutrition and its impact on health with specific knowledge and experience of working with older people
  • To collaboratively contribute to multidisciplinary and unidisiciplinary teams by discussing own and others input around clients’ needs
  • Able to demonstrate knowledge of a wide range of special diets and nutritional products
  • Able to show understanding and consideration to patients with other cultures, languages and beliefs
  • Able to assist the Dietitian in ensuring that patients receive the correct therapeutic diet, including supplements
  • Able to maintain an appropriate level of knowledge, relating to a patient’s clinical condition, e.g. swallowing difficulties, requirements for a special diet, need for special feeding equipment
  • Demonstrates awareness of the role nursing staff, dietitians and catering staff have in the nutritional care of patients
  • Able to contribute to decision making relating to nutritional assessment and demonstrate ability to adapt treatment according to changing clinical conditions/needs, with support from supervising healthcare professionals
  • Ensures Trust policy and regulations are adhered to
  • Participate in an Appraisal, objective setting and personal development
  • Be aware of, and follow, the Trust values and behaviours
  • Analytical & Judgement
  • Prioritises own workload under the guidance of their Line Manager/Team Leader/Supervisor, including ability to identify and action urgent tasks


Physical Effort

  • The post holder will have direct patient contact, delivering direct care in a variety of hospital settings in accordance with the need of patients
  • Duties will include carrying/transporting trays of food, drinks and snacks to patients for the period of the shift and removal of food items, utensils etc. in line with infection control procedures

Mental Effort

  • The post holder is required to be adaptable to the changing clinical priorities, which will include responding to emergency procedure
  • Emotional Effort
  • The post holder assists patients, through a range of treatments and experiences; many of which can be highly distressing
  • Working Conditions
  • The post holder will work in a hospital ward or department, following infection control procedures


  • In addition to the Trust’s overall responsibility for your health and safety you have a personal responsibility for your own health and safety.  As such you are required to inform your line manager of any safety issues that you identify, that could affect you or others in the work place.  You must operate with management and colleagues at all times in achieving safer work processes and work places, particularly where it can impact on others.
  • As a Trust employee you will be trained in the correct use of any equipment provided to improve safety and health within the Trust.  You are required to use equipment when necessary and as instructed which will include checking the equipment is safe to use, prior to its use and must report any defects immediately to your line manager.
  • You are responsible for the implementation and adherence to Trust safety policies and procedures for areas within your remit.
  • You are required to ensure suitable and sufficient risk assessments are completed for all areas within you remit. The controls identified must be evaluated and implemented where necessary.
  • You are required to review all risk assessments periodically and particularly when staff and/or equipment changes, monitoring the effectiveness of any control measure implemented.
  • You are to ensure suitable and sufficient equipment if provides to sustain the health and safety of staff, patients and visitor to areas within your remit.

This job description is not meant to be exhaustive.  It describes the main duties and responsibilities of the Ward Nutrition Assistant apprentice post.  It may be subject to change in the light of developing organisational and service needs, and wherever possible will follow consultation with the post holder.

Requirements and prospects

Desired skills

  • No formal experience in a work environment in an employed capacity is required, however;
  • Experience of working as part of a team
  • Ability to work on own initiative when/where appropriate
  • Undertake and commit to achieving the Support Services in Healthcare Level 2 Apprenticeship Framework within the 12 month programme
  • Good understanding of Nutrition and its importance

Personal qualities

  • Must maintain confidentiality at all times
  • To be able to work as a team member
  • Can demonstrate a friendly, kind and caring manner
  • Has good verbal and written communications skills
  • Shows ability to adapt to different situations
  • Good understanding of Nutrition and its importance

Qualifications required


  • A minimum of 3 GCSEs at Grades A*-C (or equivalent level 2 qualifications)
  • A minimum of Level 1 in Numeracy and Literacy (e.g Grade D/new grade 3 or above in GCSE Maths and English)
  • Must not hold a qualification that accredits similar skills or knowledge at the same level or above (i.e. previous support services in healthcare apprenticeship or higher)


  • BTEC in health and social care
  • Post 16/Further education qualification
  • Food hygiene certificate

Future prospects

During your 12 month apprenticeship you will be gaining valuable, transferable nutrition skills and experiences that will enable you to apply for further jobs/posts in nutrition and care, both in the NHS and other sectors.

Things to consider

Applicants must be 17 years and above and need to hold a minimum of 3 GCSE grades A*to C and a minimum Level 1 in Numeracy and Literacy (GCSE Grade D/new grade You must be aged 16 or over and have been resident in the UK/EU for the last three years. You must not hold support services in healthcare qualification (including apprenticeship) at Level 2 or higher and you must not be in any form of formal government-funded education.

About the employer

Hull and East Yorkshire Hospitals NHS Trust. HS Choices was launched in 2007 and is the official website of the National Health Service in England. With over 48 million visits per month, we have become the UK's biggest health website accounting for a quarter of all health-related web traffic. We strive to be a world-leading, multi-channel service for everyone engaging with the NHS and social care.


Hull & East Yorkshire Hospitals NHS Trust


Hull Royal Infirmary

Anlaby Road



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Training provider

This is an apprentice post, which requires post holders to complete the Intermediate (Level 2) Apprenticeship in Support Services in Healthcare.  This is a fixed-term contract opportunity for twelve months.

Apprenticeship framework

Health Healthcare Support Services

Training provider


Applications for this apprenticeship are being processed by HYA Training Ltd


Lauren Sutton 01482 211778

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Closing date: 25 Oct 2017