Customer Service Apprentice BEECHWOOD HUB LTD

This role will involve working with and supporting the Web Design team. Cold calling prospective clients. Data inputting. Leading in the development of Social Media aspect of the business. Filing and scanning. Other general office duties.

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Closing date: 20 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    35 hours Monday to Friday 9am to 5pm.

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    23 Oct 2017

  • Date posted

    19 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    2 available

  • Cold calling prospective clients who may need their Website bringing up to date or redesigning
  • Clients will be in the Rochdale and surrounding area including Oldham, Bury, Rossendale and Burnley
  • New client data inputting
  • Will also take the lead in developing the Social Media aspect part of the business.
  • Filing and scanning
  • Other general office duties


Requirements and prospects

Desired skills

  • Ability to work on your own initiative and as part of a team.
  • Hardworking
  • Confident
  • Enthusiastic
  • Good Telephone Manner
  • Comfortable Cold Calling

Other attributes that would be suitable:

  • Knowledge of Google Ad-words, Social Media, Facebook etc.
  • In-depth knowledge of the online development world


Personal qualities

  • Comfortable working in a target driven environment
  • Punctual
  • Ambitious
  • Personable
  • Smart
  • Mature outlook
  • Able to work within a closely-knit team


Qualifications required

  • GCSE Grades A*-C in Maths and English as well as strong I.T skills.
  • Some call centre/sales experience would be ideal but not essential.


Future prospects

Full support to move into more senior positions once trained.

Things to consider

£4 per Hour plus once trained the chance to earn bonuses

About the employer

Beechwood Hub is a passionate and creative Rochdale design agency, for organisations looking to create a powerful business identity both online and offline. Our talented workforce create strong and effective targeted communications for a variety of businesses using a selection of communication methods. The team are experienced and have the creative skills necessary when it comes to graphic and website design requirements, with businesses in Rochdale and far beyond benefiting from our design & marketing services.





Drake Street


OL16 1NT

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Training provider

  • NVQ Level 2 Customer Service
  • Technical Certificate
  • Functional Skills (if required)
  • Employment Rights & Responsibilities
  • Pastoral Care Courses such as Safeguarding and Equality & Diversity

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by Rochdale Training Association


Nathan Finn

Before you apply

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Closing date: 20 Oct 2017