Lettings Admin/ Customer Service Apprentice Romans

Do you have a keen interest in working within a highly established estate agency? Are you a driven individual who pays great attention to detail? If so, Key Training have the perfect vacancy for you!

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Closing date: 02 Oct 2017

Apprenticeship summary

  • Weekly wage

    £201.92

  • Working week

    Mon-Fri, 8:30am-5:30pm (1 hour lunch break)

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    03 Oct 2017

  • Date posted

    15 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001310532

  • Positions

    1 available

With 30 years' experience and an extensive 29 branch network throughout Berkshire, Buckinghamshire, Greater London, Hampshire, Middlesex, Oxfordshire and Surrey, Romans delivers high quality customer-focused property services.

Roman’s provide a full range of local property services that deliver a comprehensive solution to any property requirement.

Roman's require all potential candidates to possess a Full UK Driver's License.

Roman's are looking for a highly motivated and confident individual with great telephone manner to join their experienced team. Our client has promised that the successful candidate will be supported by the senior office members who each have a wealth of experience to back them up.

Roles and responsibilities:

  • Interview potential tenants and register their requirements
  • Answer the telephone
  • Arrange appointments for tenants to view properties and accompany (where necessary)
  • Use computer system on a day to day basis to record appointments, details etc
  • Meeting and greeting customers
  • Extensive telephone work
  • Accurate completion of relevant paperwork

This is a fantastic opportunity to further your customer service skills and learn from a highly-experienced team. You will also be working towards a widely-recognised level 2 Qualification in Customer Service with the potential opportunity to progress onto the Level 3 Qualification after successful completion of the Level 2.

If you find this vacancy appealing and think that you tick all the boxes then please don’t hesitate to apply!


Requirements and prospects

Desired skills

  • Great customer service skills 
  • Excellent telephone manner 
  • IT literate 

Personal qualities

  • Confident 
  • Outgoing 
  • Driven

Qualifications required

  • GCSE grade A*-C in Maths and English (desired but not essential)

Future prospects

Permanent role within the lettings team available at the end of the apprenticeship.

Things to consider

Roman's require all potential candidates to possess a Full UK Driver's License as will be required to drive to sites.

About the employer

With 30 years' experience and an extensive 29 branch network throughout Berkshire, Buckinghamshire, Greater London, Hampshire, Middlesex, Oxfordshire and Surrey, Romans delivers high quality customer-focused property services.

Employer

Romans

Address

1 New Manor House

The Ring

Bracknell

RG12 1JT

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Training provider

  • Level 2 Qualification in Customer Service with the opportunity to move onto te Level 3 Qualification
  • Level 2 Functional Skills in Maths and English (if required)

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

KEY TRAINING LIMITED

Applications for this apprenticeship are being processed by KEY TRAINING INVESTMENTS

Contact

Azz Salam 07903880074 azz.salam@keytraining.co.uk


Before you apply

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Closing date: 02 Oct 2017