Apprentice Ward Clark/Receptionist Hereford Hospitals NHS Trust

The post holder will assist in the smooth and efficient running of the Ward by providing clerical and administrative support to the Ward Team .

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Closing date: 28 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Working week will be 37.5 hours- to be arranged on start

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    09 Oct 2017

  • Date posted

    5 days ago

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • The post holder will politely meet and welcome all patients and vistors to the ward
  • The post holder will provide cover for colleagues during annual leave and sickness as requested
  • The post holder will report and follow-up maintenance requests for the ward
  • The post holder will communicate patients, relatives, carers and staff using a professional and sensitive manner
  • The post will maintain a clean and tidy working environment
  • To liaise with the nursing team and General Office regarding the storage of patient property
  • To arrange hospital transport in accordance with the Trust's guidelines
  • To have knowledge of EROS to requisition and receipt goods of stock orders in accordance with the Trust's fiancial framework
  • To maintain effective communication with ward staff, external departments fax machine and email as appropriate
  • To ensure the site team at the County Hospital are given accurate infomation in relating to the ward as required
  • To record ward staff absences, e.g. annual leave, study leave, sick leave, monitoring and training. In the event of sudden staff sickness to assist in finding a replacement
  • To undertake any other duties, required by the line manager appropriate to and relevant to the post

Requirements and prospects

Desired skills

  • Organised
  • Computer literate
  • Problem solving
  • Strong verbal and written communication

Personal qualities

  • Flexible and adaptable
  • Motivational
  • Team Player
  • Calm and works well under pressure

Qualifications required

  • GCSE A-C or equivalent.

Future prospects

At the end of the apprenticeship there will be the option to apply for the 15 hour Ward Clerk position

Things to consider

Can you travel to this location.

About the employer

Wye Valley NHS Trust is the provider of healthcare services at Hereford County Hospital, which is based in the city of Hereford, along with a number of community services for Herefordshire and its borders. We also provide healthcare services at community hospitals in the market towns of Ross-on-Wye, Leominster and Bromyard. The Trust also delivers a reablement service from a city centre site called Hillside.


Hereford Hospitals NHS Trust


6 Pentwyn Avenue



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Additional location information

Hillside Immediate Care Centre

Training provider

  • Business adminsitration level 2
  • Functional skills maths, english and ICT (if required)
  • Job specific training by employer

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Riverside Training Ltd


Louise Beizsley 01432 359244

Before you apply

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Closing date: 28 Sep 2017